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Cloud Computing News, Features, and Interviews
Telstra and Genesys have teamed up to launch a cloud contact centre offering in September which will provide contextual Web chat, mobile and fixed line communications.
Pharmacists at some 7,800 CVS drugstores across the U.S. will soon be able to tap IBM's Watson cognitive computing system in the hopes of predicting customers' health problems before they arise.
Japanese robot Pepper is getting an intelligence upgrade via IBM's Watson, but that doesn't make interacting with the real world any less challenging.
Hoping to rally the worldwide development community around the Internet of Things and drive business to its cloud services as well, IBM has launched a community space for programmers to write software to connect remote devices to back-end cloud systems.
Enterprise customers can expect to hear more from e-commerce giant Alibaba Group. The Chinese company is accelerating the global expansion of its cloud computing business, with a US$1 billion investment.
Almost three quarters of OpenDaylight users plan to use the open source SDN technology for <a href="http://www.networkworld.com/article/2900828/sdn/nfv-and-sdns-will-make-up-the-cloud.html">Network Functions Virtualization</a>, while over half are looking at it for cloud orchestration.
Retail giant Nordstrom provides a useful example for anyone struggling with how to adopt IaaS cloud computing services such as virtual machines, storage, and cloud-based application hosting.
After nine months of testing, Amazon Web Services is now offering its Aurora database as a full commercial service, positioning it as a high-performance alternative to the widely used open source MySQL database.
Jumping into an increasingly competitive market, IBM has launched a cloud-based data warehouse service, which the company says offers a way for enterprises to analyze their operations while bypassing most of the headaches that come with running such a system in-house.
Cloud services continue to grow by leaps and bounds for Amazon.com.
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