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  • Happy Labor Day -- will a bot take your help desk job?

    Competing forces are affecting people who work on help or service desks. One is improving automation tools, which advocates say can replace level 1 and 2 support staff. At the same time, the number of help desk tickets is rising each year, which puts more demand on the service desk.

  • In pictures: A look inside the York Butter Factory startup space

    Techworld Australia stops by Melbourne's hub for startups

  • Job solicitations multiply for tech talent

    Most happily employed IT pros would consider a new job opportunity -- and there are plenty more to consider these days as recruiters struggle to fill in-demand positions.

  • Chief data officer may go the way of chief electricity officer

    The U.S. Commerce Department plans to hire a chief data officer , whose job will be to make more of the department's data publicly available. Whoever takes the job will be part of an exclusive club.

  • Startup tips: Separating speculators from investors

    Too many investors think of the Australian startup scene as a “casino” in which they can place a number of bets and get rich quick, according to Talent International Richard Earl.

  • Linux Foundation to offer new certification for IT workers

    With an eye toward deepening the global Linux talent pool, the Linux Foundation today announced that it will offer two new certifications for engineers and administrators.

  • IT puts millennials to work - as mentors

    As CIO of General Electric's Digital Energy division, Venki Rao has invested a fair amount of time identifying and developing IT talent. But four years ago, during a boot camp kicking off GE's companywide IT Leadership Program (ITLP) for college recruits, Rao quickly realized the learning opportunity had become a two-way street.

  • Steve Ballmer steps down from Microsoft board

    Now that he's the bonafide owner of the NBA's Los Angeles Clippers, Steve Ballmer today announced that he was formally stepping down from his role as a Microsoft board member.

  • SAP plans big investment to boost its business in Africa

    SAP is planning to spend up to US$500 million in Africa from now through 2020 in hopes of dramatically growing its business on the continent, particularly in countries outside of South Africa, where it already has a strong base.

  • Telstra reveals muru-D startup graduates

    Nine of the 10 startups that entered the Telstra muru-D accelerator program have graduated, with eight already securing investors for the next stage.

  • Cisco slashing up to 6000 jobs

    Cisco Systems will cut as many as 6000 jobs over the next 12 months, saying it needs to shift resources to growing businesses such as cloud, software and security.

  • Texas, Florida, North Carolina lead IT job growth in first half of 2014, study finds

    U.S. technology professionals searching for jobs may want to look in states not normally considered IT hot spots.

  • $10 million for Qld startup incubator ilab

    The University of Queensland has announced a $10 million fund for early-stage startups.

  • Bar exam software snafu sparks multiple lawsuits

    Woe be to the software vendor who aggravates the mental status of recent law school grads.

  • Cybersecurity should be professionalized

    The time is ripe for professionalizing cybersecurity, according to Salve Regina University's Pell Center for International Relations and Public Policy.

  • SSP hires new Asia Pacific GM

    Former IBM Australia account partner Paul Miller has joined insurance technology vendor SSP as its new Asia Pacific general manager, based in Melbourne.

  • Secrets to CIO Longevity

    Enterprises that keep the same CIO in place for years -- and even decades -- have a unique culture of collaboration and consistency.

  • Never stop learning, CIOs advise new IT grads

    While the job market is healthy for IT pros, certain talents are more valuable than others, and it's wise to keep adding to your skills arsenal.

  • Midyear jobs outlook: What to know about IT hiring, skills, benefits

    IT staffing firms and employment researchers released a flurry of data as the first half of the year came to a close. The bottom line? The second half of 2014 is looking good for job-hunting IT pros, particularly if they possess coveted skills. IT employment numbers are rising, employers are forging ahead with hiring plans, and CIOs are confident about hiring budgets. Here come the numbers.

  • Microsoft now leads in tech layoffs

    Microsoft's planned 18,000 job cuts, or 14% of its workforce, is the biggest tech layoff announced this year, surpassing Hewlett-Packard's announcement in May that it was cutting 16,000 jobs.