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News
  • A California backlash rises over foreign IT worker replacements

    California lawmakers have taken steps to attack the use of foreign labor to replace U.S. workers. One effort seeks to use the state's regulatory powers to prohibit utilities from shifting jobs overseas. Another legislative attack calls on federal agencies to investigate the H-1B program.

  • Obama's trade win brings H-1B unease

    There is wariness about President Barack Obama's push for new trade agreements that's likely to grow with the Senate's final approval Wednesday, by a 60-38 vote, of fast-track negotiating authority.

  • IT workers replaced by foreign labor may regain federal benefit

    As Southern California Edison (SCE) began replacing its IT workers with foreign labor, several IT employees asked the U.S. government for help. They submitted an application for Trade Adjustment Assistance (TAA), and explained why they believe trade played a role in their job loss.

  • NSW budget: $25m allocated for tech scholarships

    A $25 million Jobs of Tomorrow scholarship fund will be established to provide 25,000 scholarships of $1000 for students taking qualifications in technology-based industries in NSW.

  • StartupAUS appoints first CEO

    Peter Bradd has been appointed StartupAUS’ first CEO.

  • Australia needs a 'culture of innovation': Turnbull

    Communications Minister Malcolm Turnbull has responded to a CEDA report which suggests that 40 per cent of jobs in Australia could be replaced by automation by saying that technology will be leveraged to create new goods and services.

  • Tired of sitting all day? Tech pros take a stand

    Sitting at a desk all day isn't healthy. Countless studies show prolonged sitting raises the risk for diabetes, heart disease, cancer, and myriad other ailments. Even for people who exercise daily, the negative effects of a sedentary rest-of-the-day can trump the benefits of a workout.

  • Rackspace creates career path for tech execs who don't want to manage people

    Egle Sigler started at Rackspace as a junior programmer and later moved to a DevOps architect position before advancing to her current role: principal architect of private cloud solutions at Rackspace.

  • Search begins for WA government CIO

    The Western Australian state government has begun its search for a chief information officer to lead a wide-ranging ICT reform program.

  • Labor Dept. plans H-1B probe -- one that could have an impact

    The U.S. Department of Labor plans to investigate whether H-1B workers can be used to replace U.S. IT workers, according to U.S. Sens. Dick Durbin (D-Ill) and Jeff Sessions (R-Ala). Both lawmakers have been leading a call for a probe of the controversial program.

  • Key to omnichannel CX is customisation

    In order to achieve success with omnichannel customer experience strategy, companies need to utilise user personas, while maintaining excellence across all channels, according to customer transformation service expert, Brad Starr.

    Interactive Intelligence

    Interactive Intelligence is a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services that help customers improve service, increase productivity and reduce costs.

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