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  • Opinion: Is Google evil? The jury is out

    Much outrage has been expressed about Google's new privacy policy. People are acting as if they are shocked that Google would consolidate the personal information it gathers from its customers through all of its varied services. What is shocking to me is that none of these people, including members of Congress, seemed to see it coming.

  • Rise of the planet of the tablets

    The Planet of the Apes series of sci-fi thrillers in the late 1960s and early '70s depicted a world in which intelligent apes are the dominant species and humans have been subordinated.

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    Opinion: LinkedIn: friend or glorified recruitment tool?

    With a worldwide user base of 100 million people, LinkedIn has some credence in its claims of being the world’s largest professional network. Now, with two million users in Australia alone, it’s clear that the site has captured the attention of many in the local workplace.

  • Social media - part 3

    We like our risk management, don’t we? It allows us to identify risks, and take action to mitigate them. Risk Management can and should be applied to social media usage. It makes good sense to manage the risk by having a very clear social media policy.

  • Social media - part 2

    Apart from the above example where it can be demonstrated that it improves productivity when we allow employees to use social media as a ‘diversion break’ from the concentration of their daily tasks, there are also the obvious benefits of ‘market intelligence”. By encouraging staff to get positive messages out there via Twitter, Facebook etc and also uncovering public opinion of your organisation that is being shared via social media, it is easy to see why organisations would permit and even encourage social media use.

  • Social media - part 1

    At three major IT service management conferences that I attended in 2010, social media played a big role in communicating the content, the mood and the social aspects of the conference. At two of these conferences, I witnessed and participated in lively discussions on whether companies should block social media in the workplace. Whether the presentation topic was on social media or not, there was obviously a desire to get this on the table for discussion. And it was heated – every time! Many people have strong views on this topic, so this paper will look at the current industry commentary, and discuss the benefits and the risks of allowing staff to use social media in the workplace.

  • Turning service management green - Part 2

    Is it a bird? Is it a plane?..No! – it’s service management! ITIL Version 3 may not explicitly talk about sustainability but at every stage of the service lifecycle there is implicit guidance that can assist organisations in addressing the environmental challenges of its operations.

  • Is Google suffering from Microsoft syndrome?

    Why was Eric Schmidt suddenly demoted as Google's CEO? There are as many opinions as there are analysts, but I think the reason is clear: Google is worried that it's suffering from Microsoft syndrome, and thinks having Schmidt step aside may be the cure.

  • Looking gift iPads in the mouth

    My company had excellent news last week, announcing stellar earnings. It was especially welcome after a difficult year of budget cuts, layoffs and a general decline in morale. To address that last issue, the company decided to give every employee a gift, and I'm not talking about a $25 Starbucks gift card. No, the plan was to hand out brand-new iPads to everybody. What could be cooler, right?

  • The cloud issue you really can't ignore

    Maybe it's time to rethink the cloud. Yeah, I know -- at this point, most IT shops haven't thought through the cloud the first time. But Microsoft's recent troubles keeping its cloud services available to users shine a harsh light on the issue of cloud availability and reliability.

  • Google will appeal French libel ruling on search suggestions

    Google has been found guilty of libel by a French court as a result of the company's automated search suggestions. Google plans to appeal the ruling, a company spokeswoman said Monday.

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    Google's Wi-Fi spygate is its BP moment

    While it doesn't quite rank up there with dumping hundreds of millions of gallons of crude oil into the ocean while your CEO goes yachting, Google's huge Wi-Fi spying "oops" may become the search giant's BP moment.

  • Are you a social networking mutant?

    Have you ever tried to get an older person to use Facebook?

  • CEOs gone wild

    They're like out-of-control teenagers - flouting authority, spewing abuse, wrecking the car, allowing 10 billion gallons of crude oil to slime up the planet. I am, of course, talking about the world's chief executive officers - and the bootlicking lackeys who do their dirty work.

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    Microsoft is dead, long live GoogApple

    I recently had an experience that epitomizes everything that's wrong with Microsoft and why it is rapidly being tossed into the Recycling Bin of history.

  • Tablet PCs start to get Handii

    Earlier this year I wrote a TechWorld blog about Apple’s new iPad and how it may ignite the tablet PC industry. Judging by the number of competing offerings that have popped up since, at the very least we’re in for a lot more tablet choice.

  • Risk Priorities for Financial Institutions in 2010

    Looking through the holidays into 2010 there are four clear priorities for risk management that cut across all tiers with financial institutions. Over the last year the pendulum has swung from the exotic to the pragmatic, from chaos to order within financial services. The four priorities for risk in 2010 can be derived from the word D.A.T.A.(data, analysis, transparency, accuracy).

  • CreditSMS helps structure informal mobile finance

    Mobile commerce is quickly becoming one of the most cost-effective, far-reaching means of giving the 'un-banked' poor their first taste of financial services. Yet many of these services are almost entirely informal, connected to neither banks nor traditional forms of regulation. A new initiative - CreditSMS - aims to integrate m-commerce with traditional financial management tools, thereby formalizing the informal and bridging the financial divide.

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    Opinion: Why Google Chrome OS matters already, on Day 1

    At last. At long last, there's a real challenger to the Windows desktop, and its name is Google Chrome OS.

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    With OS project, is Google over-extending itself?

    Google's decision to build a PC operating system could be a master stroke or a colossal blunder, depending on whether the company has the resources that such an ambitious and long-term undertaking will require.

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