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    HP TRIM wins Qld govt records management deal 06 July, 2009 14:14

    Products to also aid legal compliance
    The Public Trustee of Queensland has selected HP TRIM software to provide electronic records management for some 500 end-users.
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    Oracle may cut up to 1,000 European jobs, union says 06 July, 2009 04:47

    The layoffs come as Oracle recently said it was pleased with its financial results in Europe
    Oracle may lay off between 850 to 1,000 European employees, according to the French union CFDT.
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    Sydney radio presenters branded "Twitter wankers" 06 July, 2009 09:13

    Kyle Sandilands and Jackie O accused of Twitter fraud
    Sydney breakfast radio presenters Kyle Sandilands and Jackie O have been given the title of “Twitter wankers”, accused of artificially boosting the number of their Twitter followers.
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    SAP benchmarking program begins tracking first KPIs 06 July, 2009 08:01

    In all, 43 SAP customers will measure 11 performance indicators; price rises will be delayed if targets aren't met
    SAP users have begun measuring the performance of key aspects of their ERP (enterprise resource planning) systems as part of a benchmarking process agreed to with user groups. In April, SAP agreed to delay an increase in the cost of its Enterprise Support service, and to make future increases conditional on meeting certain targets for performance and customer satisfaction.
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    Reports: Microsoft will sell Windows 7 'Family Pack' 03 July, 2009 08:37

    No pricing details, but leaked EULA refers to three-license pack for Home Premium
    Microsoft will offer a multi-license "family pack" for Windows 7, according to a pair of bloggers who cite details in the end-user licensing agreement (EULA) of a recently-leaked build.
Features
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    Five slick search engines you should know about 02 July, 2009 12:03

    Google, Yahoo and Bing get the press but Exalead, Scour, Hunch , Scirus and Indeed fill a void
    With Microsoft's recent addition of Bing to the search landscape, the spotlight is again shining on who has the best engine for finding anything and everything on the Internet. The debate over who has the best search likely will go on into eternity with a focus on the big three: Google,Yahoo and Microsoft. But there are countless other search engines out there focused on zeroing users in on the data they want or need. Here is a look at five that are offering some slick service.
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    Open source, Web 2.0 gain appeal as IT budgets shrink 23 June, 2009 08:25

    CIOs are turning to cheap, lightweight tools to get the job done fast
    CPS Energy, the largest municipality-owned gas and electric company in America, needed to get a better grip on its budget and its budgeting process. Since CPS Energy was an enterprise SAP user, more SAP AG software was the obvious and lowest-risk way for CIO Christopher Barron to go.
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    China orders Google to suspend foreign site searches 19 June, 2009 21:20

    Google was ordered to remove all links to 'vulgar' content, state media said
    China has ordered Google to suspend its foreign Web site search service after warning that the company's filtering of pornography was too weak, state media said Friday.
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    What do Snow Leopard, iPhone 3G S & its OS mean for business? 11 June, 2009 08:35

    Apple's taking steps that could gain it traction in the enterprise
    For about two hours on Monday, a big chunk of the technology world had its eyes focused on Apple's Worldwide Developers Conference (WWDC) in San Francisco. And even with CEO Steve Jobs out on medical leave, Apple's execs managed to wow the assembled crowd and the tech-centric folks watching from afar with a wave of hardware and software unveilings.
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    Google's move into e-books could be explosive 02 June, 2009 08:16

    Reading e-books from any Web-enabled device seen as broadening use of the technology to a wider market
    E-books may have been a niche technology so far, but Google Inc.'s entry into the market could burst the online business wide open.
Case Studies
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    Logistics company takes off with hosted CRM 14 May, 2009 15:38

    IT workloads, reporting times slashed
    Australian air Express (AaE) has stopped critical knowledge leaving with staff and improved sales by scrapping its manual customer relationship management (CRM) for a hosted solution.
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    Retail manager dumps DIY service, scores big 23 April, 2009 10:23

    Task Retail reduces downtime by eliminating return to base contracts
    Point-of-Sale (POS) vendor Task Retail has cut days of data centre downtime by replacing its return-to-base support contract with an on-site service agreement.
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    City water plugs leaks with CMS 04 April, 2008 12:32

    IT centralises management of SCADA, GIS and IVR
    City West Water has reduced maintenance costs, eliminated paper based reporting and increased responsiveness with an integrated job management system and a new fleet of Next G handsets.
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    The well connected distributor 27 February, 2007 16:48

    Software distribution business makeover boosts revenues by US$200m
    Back in 1999, Avnet's senior managers realized things had to change. A series of acquisitions had left the electronic components distributor with a glut of applications and platforms whose lack of interoperability was complicating operations. That problem stood directly in the way of the company's new goal of providing e-commerce services to its clients and expanding the company beyond traditional order management and delivery. Making good on the e-commerce promise required consistent results for clients, no matter where they might be or what channel they used.
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    Betting on the IT department 03 February, 2007 08:00

    How Station Casinos will take on Super Sunday - potentially the toughest day of the year for a casino IT department
    Station Casinos' CIO and vice president of technology, Marshall Andrew, has two big reasons to be nervous this weekend.
Interviews
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    SaaS, not shopping, is focus of Symantec's new CEO 26 June, 2009 09:32

    In five years, SaaS revenue will triple, Enrique Salem predicts
    CIOs think of Symantec as a company that buys its way into new markets. Over the past decade the Cupertino, California, vendor has snatched up about 30 companies as it's evolved from an antivirus and tools seller to an aspiring enterprise infrastructure vendor.
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    Oracle, SAP are roadkill: Technology One chairman 27 May, 2009 16:23

    Technology One chairman Adrian Di Marco takes aim at Oracle, SAP
    The business model used by Oracle and SAP is fundamentally flawed and will lead to their downfall within the next decade, said Technology One chairman Adrian Di Marco.
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    Akamai CEO sees opportunity in economic downturn 10 March, 2009 10:34

    Customer satisfaction is key to holding on to business during the recession
    With many companies cutting headcount and costs to weather the economic downturn, Akamai Technologies President and CEO Paul Sagan wants his sales team to spend more time with customers, part of a bid to make sure that its content delivery and edge-hosting services don't end up on the list of expenses they consider cutting. At the same time, he said the recession will push some companies, particularly those in the retail space, to accelerate their shift to the Internet.
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    Where today's datacenters have gone wrong 10 March, 2009 09:25

    Afcom CEO Jill Eckhaus discusses how datacenters got so crowded and why they're finally getting the respect they deserve
    Today's datacenters are downright cramped, yet forced to continue absorbing more technologies and tapping into the latest trends, all while maximizing efficiency and reducing costs. The current recession makes now the time to glance back for a historical perspective to better understand how to not only survive in this different world but also to best prepare for the future.
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    SaaS realities 05 January, 2009 10:35

    SaaS here to stay according to these execs.
    What's holding users back? Potential security risks and a loss of IT control topped the list of perceived barriers to SaaS adoption. With so much trepidation in the air, Computerworld decided to get the real scoop, so we interviewed six executives who have tackled SaaS projects.
Opinions
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    Thinking about upgrading to IE8? Think twice 22 June, 2009 08:02

    By bribes or brute force, Microsoft is attempting to foist its latest browser upon the world. If you're not careful it might happen to you, too
    I find it's best to live by a few simple rules. I don't micturate into the wind. I don't mix tequila with red wine (not any more, anyway). I never get into arm-wrestling matches with fat guys named "Tiny."
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    Microsoft to tour Europe sans browsers 15 June, 2009 08:01

    Redmond's up to its old anti-anti-trust tricks, shipping Windows 7 in Europe minus Internet Explorer. If nothing else, you've got to admire Microsoft's chutzpah
    Ah, those wacky Europeans. They think nothing of stripping down and jumping into the Mediterranean in the altogether or, at most, those skimpy man sacks they call swimsuits.
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    Should Facebook, Twitter follow IM providers and block access to U.S. 'enemies'? 11 June, 2009 10:34

    Legal experts say the services should be blocked, but others question a contradiction with democratic goals for the countries
    Facebook and Twitter should join instant messaging (IM) services and block access to U.S.-sanctioned countries in order to avoid running afoul of the government's trade embargoes, say legal experts.
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    Will Oracle kill the Java community? 04 June, 2009 03:41

    Some worry at this year's JavaOne, but most say 'better Oracle than IBM'
    Will Oracle be good to Java's developers?
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    Bashing Bing, whacking Wave 01 June, 2009 08:19

    Why I'm leery of Microsoft's new search engine and Google's new e-mail system
    Industry titans Microsoft Corp. and Google Inc. are getting rave reviews this week about innovative new approaches to Internet search and communications, respectively.
Reviews
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    Microsoft NAP: NAC for the rest of us? 15 May, 2009 06:41

    Client support is included in Windows Vista, Windows XP Service Pack 3 (SP3), and the Windows 7 Release Candidate
    Microsoft NAP is an effective network gatekeeper for Windows endpoints, but initial configuration is complex, policies are basic, and reporting is absent. NAP is best used as a core technology deployed in combination with others for a more complete, manageable, and scalable solution.
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    Kundra takes leave, Google raises privacy flags 16 March, 2009 08:54

    It may be a good idea to be paranoid about whether your computer harbors malware
    Well, at least the issue is not unpaid taxes this time -- but Vivek Kundra, the brand-new, first-ever federal CIO after just a few days on the job is already on a leave of absence after the office of the Washington, D.C., CTO was raided by federal agents. Kundra had been the District's CTO before President Barack Obama appointed him the nation's CIO. In other news, Google peeved privacy advocates by announcing a behavioral advertising program and separately saying it is testing a new service that will transcribe voice-mail messages and make them searchable.
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    Tighten up your customer focus 05 December, 2008 06:17

    You can get inexpensive 24 port network switches from a variety of vendors. But will that make your customer happy?
    In sports, successful athletes narrow their focus during crunch time. They may concentrate on footwork, technique or increase their margin for error. Technology providers must do the same thing during tough economic times. You must focus on your customer and nothing but your customer, whether the customer is a consumer, another business, or internal departments needing technology and support.
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    New Day dawns for Web CMS 05 December, 2008 08:44

    Day Communique WCM 5.1 impresses with snappy GUI and rich features for business users, easy setup and management for techs
    Day Software may be best known for its CRX (Content Repository Extreme) Java Content Repository. But after testing the general release of its Communiqué 5.1 (CQ5) modular CMS, I think it's time to get reintroduced to the rest of what the company offers. This notable Web content manager will impress business users with drag-and-drop page design, in-context content editing, and a component library that includes Flash elements, form builders, and Google Gadget support. And it will impress IT with a nice complement of enterprise bells and whistles -- from integrated BPM to hot backup, disaster recovery, and clustering capabilities.
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    Sandbox security versus the evil Web 01 October, 2008 09:02

    Five products strive to trap drive-by downloads and other threats in a virtual Web browsing space, with mixed results
    The Internet is a scary place. Criminal malware lurks on legitimate and illegitimate Web sites alike, looking to steal your money one way or the other. Vendors have been scratching their collective heads attempting to make more consumers safer, more often. One of the results has been a class of anti-malware software that I call sandbox protection products. These items encapsulate Internet browsers (and e-mail programs and sometimes any other program you can run) within a virtual, emulated cocoon designed to keep malware from reaching and modifying the underlying host computer.
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