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Change Manager

NSW, Sydney
Posted on 14.03.2017
  • Support transitions as a result of IT enabled initiatives
  • Contract Role
  • Parramatta location

Leading organisation are looking for an Organisational Change Manager with experience working in ICT-driven change initiatives


As Change Manager you will be responsible for leading the delivery of Organisational Change Management strategies to ensure projects are are managed in an effective way to deliver the desired business outcomes.

The key responsibilities of this role will include:

  • Defining, leading and delivering the organisational change activities for major ICT-driven change initiatives including the definition of change management strategy, specialist deliverables, stakeholder engagement strategy, education/training strategy and associated plans;
  • Ensuring that customer needs, expectations and satisfaction are proactively managed throughout the project lifecycle
  • Leading, motivating and developing the change management team through day to day and formal performance management processes to facilitate the delivery of the organisational change strategy;
  • Applyimg a structured project management and change management approach by undertaking activities utilising industry best practice change management practices preferably utilising the Prosci ADKAR organisational change management methodology;
  • Providing input, advice and quality control on change management deliverables including documentation, training materials, and communications across a variety of media including e-Learning;
  • Creatinh and managing measurement systems to track adoption, utilisation and proficiency of individual changes and alerts the Project Manager of issues, risks and impacts in relation to operational acceptance and benefits realisation in business areas affected by the transition;

The ideal candidate will possess:
  • Demonstrated experience as a Change Manager with experience in business change management supporting the transition to new/updated capabilities as a result of IT-enabled initiatives in large organizations;
  • Demonstrated strong leadership and management skills with proven ability to quickly earn the trust of team members and key stakeholders
  • Excellent interpersonal skills with demonstrated ability to communicate at all levels with clarity and precision with proven facilitation, influencing, negotiation and strong analytical, problem solving skills and business acumen;
  • Demonstrated ability to develop, quality review, execute and maintain change management deliverables including but notlimited to change strategies, communications plans, user guides, reports for large IT-enabled initiatives in large organisations.
  • Formal training and/or experience in using a recognized Prosci ADKAR Organisational Change Management Methodology to identify and apply organisational change management strategies;
  • Clear understanding of the principles of adult education and demonstrated experience in introducing education and communication programs across a large organisation;
  • Advanced stakeholder engagement skills with demonstrated ability in designing and writing user-appropriate content for a large end-user community for a variety of audiences using collaborative tools, various media, including newsletter(s), Internet/ Intranet, etc;
  • Demonstrated experience in identifying and assessing OCM risks, issues and concerns and developing and implementing effective interventions;
  • Highly developed skills in computer literacy, advanced user of MS project and MS Office toolset including Word, Excel, PowerPoint and Visio
To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Olivia Lewis on 02 9464 5511. Please quote our job reference number: 200165908.

Reference Number: 200165908_1

Contact Details: Olivia Lewis

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Contact Details

Contact Name: Olivia Lewis

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