Friday | 21 November, 2008
White Papers: Nortel
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Unified Communications: What, Why and How? By Nortel | 28/8/2007 IT decision-makers must effectively integrate communications and collaboration planning functions to take advantage of the opportunities afforded by unified communications. In this whitepaper offered by Nortel, analyst’s from Nermertes discuss in detail what unified communications is, why it is important for business and how it can be implemented. Download this now |
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Leading Danish Bank Uses Unified Communications to Transform Customer Service By Nortel | 28/8/2007 Unified communications technology can enable business to transform the way they provide customer service as well as the way they do business. Learn how Jyske Bank transformed the way they provided customer service in their retail branch network and how employee efficiency increased by utilizing Voice over IP, Instant Messaging and Presence. Download this now |
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Hyperconnectivity: An unstoppable force of change By Nortel | 28/8/2007 What is Hyperconnectivity? Why is it important? Wikipedia defines it as “an accelerating market trend in which all things that can or should communicate through the network will communicate through the network”. Learn more about Hyperconnectivity in this paper; what it is, the market drivers behind it, opportunities for industry, and how it is being addressed by global companies like Nortel. Download this now |
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Facilitating Government Collaboration By Nortel | 28/8/2007 Multimedia conferencing is becoming an essential business tool which enhances collaboration within a company’s workforce. In this case study, learn about the business benefits the Australian Taxation Office (ATO) gained by switching from a basic hosted Teleconferencing service, to an in house Unified Communications platform from Nortel. Download this now |
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Five Building Blocks to Optimize your Enterprise Network By Nortel | 10/7/2007 Business Optimized Networking focuses on creating networks that seamlessly sustain and enhance the communications tools and applications that are the foundation of today’s businesses. In this paper discover the five key building blocks that help enterprises optimize their networks. Download this now |
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What’s all the fuss about Network Resiliency? By Nortel | 10/7/2007 Network uptime is critical for an enterprise striving to run in the black. Unplanned network outages can contribute to lost sales, increased overtime, loss of employee productivity and declines in customer loyalty. In this paper discusses how a truly resilient network provides the maximum amount of network uptime without requiring an entire duplicate network. Download this now |
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Layered Defence Approach to Network Security By Nortel | 10/7/2007 A Layered Defence approach to network security uses various methods to ensure security enforcement at multiple areas within a network. This approach removes single points of security failure in order to secure enterprise information assets. In this paper discover how to implement a layered defence security architecture solution that is the most effective for your unique network and business security needs. Download this now |
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Five Strategies to Deliver World Class Customer Service By Nortel | 4/6/2007 Providing world class customer service cannot be achieved by simply employing the best contact centre staff and managers, or even by deploying the best technology. In this whitepaper discover the five major strategies that will help your enterprise deliver on this goal. Download this now |
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The benefits of using SIP in customer service By Nortel | 4/6/2007 Session Initiation Protocol (SIP) empowers contact centres and organisations to meet their customer service and collaboration challenges head-on, delivering customer-centric services and competitive advantage. Discover how you can use SIP to simplify and optimise your customer service options. Download this now |
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Unleashing competitive advantage with self-service By Nortel | 4/6/2007 All businesses can leverage the latest self-service technologies and strategies in the contact centre to create long-lasting competitive advantage. Learn how market-leading companies have successfully implemented customer self-service to communicate their brand, improve the customer experience and drive more profits. Download this now |
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 2008-11-20 17:34:00+11
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 2008-11-20 12:06:00+11
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 2008-11-20 12:04:00+11
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 2008-11-20 12:02:00+11
NetApp Named 2008 Citrix Ready Solution of the Year by Citrix Systems 2008-11-20 11:33:00+11
Whitepaper
Refresh your AUP: Top tips to ensure your acceptable use policy is fit for purpose
Your organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
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