Friday | 5 December, 2008
White Papers: Aaromba Technologies
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Trends 2006: New Generation Service Desk By Aaromba Technologies | 2/12/2006 Overview of the maturing ITIL model for IT Service Management, most tool vendors have released ITIL-based solutions in current versions Download this now |
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Building Your Support Capabilities to Achieve Differentiation By Aaromba Technologies | 2/12/2006 In a world of increased competition, organisations increasingly are turning to support as a way to achieve long-term differentiation for their products and services. Download this now |
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Delivering High Value in Service and Support By Aaromba Technologies | 1/12/2006 This briefing paper explores some of the major challenges facing those who manage help desks. Download this now |
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Knowledge Management in the Support Center By Aaromba Technologies | 1/12/2006 When a support professional has access to knowledge, they can quickly assist customers with issues. Download this now |
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Service and Support Handbook By Aaromba Technologies | 2/11/2006 If you are building a Help Desk, consolidating existing Help Desks or seeking ways to improve your support operations, this whitepaper can assist Download this now |
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Fortinet November Threatscape Report Shows Calm Before Holiday Storm 2008-12-05 16:00:00+11
Epicor® Cited as an Order Management Solutions Leader by Independent Research Firm 2008-12-05 15:52:00+11
F-Secure: Growth In Internet Crime Calls For Growth In Punishment 2008-12-05 13:00:00+11
International researchers gather in Sydney to preview the clever web 2008-12-05 09:48:00+11
Borderless corporate networks to shift focus to secure content management in Australia in 2009 2008-12-04 16:06:00+11
Whitepaper
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
Email archiving is emerging as a critical new application for managing email. Learn how to reduce and manage online and offline email storage, add powerful tools for legal discovery and compliance and extend native exchange recovery capability by reading on.
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