Saturday | 6 September, 2008
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Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Best Practice in Building an Integrated Information Management Strategy

Discover the business value that creating an integrated information platform can bring. Learn how to provide consistent, accurate information to all stakeholders within your business network. Integrate vital data from disparate sources and deliver a trusted information foundation. Read on to uncover the stepping-stones to your new information management strategy.

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