Servers: Reviews

A small business is not necessarily a simple business. That rather basic lesson has taken much of the computer industry far too many years to learn. Successful SaaS vendors have realized that small businesses need the same sort of functions and support that large enterprises get -- just in smaller quantities. Clearly Microsoft has come to the same realization with the release of Small Business Server 2008.

When the dust settled in the lab after two long months of testing Microsoft’s Hyper-V and VMware’s ESX in the areas of performance, compatibility, management and security, it all boiled down to two issues: experience and religion.

Both hypervisors we tested have requirements for the hardware they can run on and the virtual machines they can support.

We used the same host platform, an HP DL580 G5 (four-socket, 16-core Intel Xeon CPUs) server – for the qualitative portion of this test as we did in the quantitative portion of our test published earlier this month.

There has been a dearth of conveniently packaged servers for the midsize market. HP decided to try to change that with the introduction of the HP BladeSystem c3000. I recently tested a well-equipped unit, and overall, my impressions are positive.

Terminal servers are nothing new in the computing world, particularly for enterprise environments. Citrix and Windows Terminal Services have been around for well over a decade. While terminal servers may not be new, their host operating systems (those that are available to connect users to the server) have, by and large, been versions of Windows. Last fall, a new company called AquaConnect did something unheard of: It unveiled the first Mac terminal server the world had ever seen.

With network-attached storage devices selling for just a few hundred bucks per terabyte, and online service providers offering e-mail and full productivity applications for a few dollars per user per month, Microsoft's Small Business Server 2008 is entering into a tougher market than its older siblings have had to endure.

The SilverBack folks introduced us to Servprise, a young company headed by a young CEO. But for all its youth, the Servprise WebReboot product line addresses an old sore spot in datacenters far and wide: Namely, the need to safely reboot server hardware via remote access. Typical server rebooting solutions, even from companies as experienced as APC, generally involve power cycling. That makes for messy reboots at the OS level and unsafe power outages at the hardware level. The WebReboot solution is literally like pushing the server's power button, allowing for pillow-soft power downs.

Avocent brought its industry-leading out-of-band management systems to our project, providing IP KVM for PC and Sun servers, service processor aggregation, serial terminal services, and the DSView management server. Because our new datacenter, HIG 319, functions like a multicompany colocation service, we ended up with a wide variety of equipment and at least three different flavors of service processors (Sun, Dell, HP) with three different management interfaces to juggle. Avocent's MergePoint 5224 appliance, a 24-port service processor aggregation system, gives the School of Ocean and Earth Science and Technology's IT group a single service processor management interface, while losing none of the functionality from individual dashboards.

One of the most important vendors behind our project's success brought no hardware to the party at all. SilverBack Migrations Solutions, based in the US, is a datacenter build-out and migration consultancy staffed entirely by large-stomached ex-corporate IT and facilities geeks. You may recall that, in the main part of this story (see "Five lessons of a datacenter overhaul"), we lamented our inadequate planning and stretched-thin human resources. Both of these are common problems for a project of this scope, and they are exactly the issues that a company like SilverBack can go a long way to mitigate.

It's funny. Sometimes the products that have the greatest impact are the most difficult to write about because they simply work. That's the case with Universal Electric's Starline Track Busway, a straightforward solution that takes an impressive leap forward in the basic task of providing electrical power to the equipment in the server room.