Date: Tuesday, 7 October 2008
Topic: Mashing it up with Issue Tracking

Learn how to capture, triage and resolve process for software or hardware issues and bugs.
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Date: Tuesday, 14 October 2008
Topic: Mashing it up with Incident Management

See how a Mashup can be used as a full-featured service-desk for capturing, routing and resolving incidents.
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Date: Tuesday, 21 October 2008
Topic Mashing it up with Request to Test

Learn how to orchestrate activities between a request management process and HP/Mercury/Quality Centre, ensuring that changes made to a system are tested efficiently.
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Date: Tuesday, 28 October 2008
Topic Mashing it up with Hardware Software Changes

Learn how to capture, triage and resolve process for change requests for a hardware (or software) system.
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Date: Tuesday, 11 November 2008
Topic: Mashing it up with HR - Employee Onboarding

See how you can orchestrate activities when bringing a new hire on board, such as procuring a computer, updating HR systems, readying office space, etc.
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Date: Tuesday, 25 November 2008
Topic: Mashing it up with HR

Expenses
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