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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Enterprise Wireless WLAN Security
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Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
Wireless LANs: Is my enterprise at risk?
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
Email Archiving Implementation: Five Costly Mistakes to Avoid
Dude! You Say I Need an Application-Layer Firewall?!
Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
In recognition of the growing interest in voice recognition technology, a Voice Leadership Forum, will be held in Sydney from March 7-8, 2007.
The forum will showcase the latest developments and business benefits generated through the deployment of voice self-service and speaker verification solutions both here and overseas.
According to Opus Research, the overall market for voice-recognition technology reached $US1 billion for the first time in 2006, a 100 percent increase in just two years.
Opus Research also found that the market for server-based voice-recognition technology in call centres was valued at $US600 million in 2006 and is expected to double by 2009. Speakers at the two day forum include both Australian and international organisations, including St George Bank, Salesforce, Pizza Hut, Australian Health Management, the UK's Standard Life Insurance as well as Trustpower, one of New Zealand's leading utilities.
Topics to be covered include new options to increase customer service levels, voice self-service implementations will be outlined and case studies on biometric speaker verification systems.
Sponsored by VeCommerce, the event will be held at the Shangri-La Hotel.
VeCommerce is a provider of voice self-service solutions and customers include AAPT, BOC Gases, Suncorp,TABCorp and TelstraClear.
Computerworld Member Login
Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
An EMC Perspective on Data De-Duplication for Backup
Explore the factors that are driving the need for de-duplication and the benefits of data de-duplication as a feature of an organizations backup strategy.
