Saturday | 11 October, 2008
Computerworld
Australia's data privacy landscape called into question
Australian Bankers Association (ABA) says data already protected without disclosure laws
Sandra Rossi 14/08/2007 14:14:45

Rich Mogull - Vice President of Research Gartner
Rich Mogull - Vice President of Research Gartner
Computerworld Buyer's Guide - Vendors Matched to this Article
Related Features
  • +

    Strategies for Dealing With IT Complexity 24/12/2007 10:30:47

    Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
    Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
  • +

    Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    What Price Innovation? 05/11/2007 13:44:31

    CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?
    CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
  • +

    How to Get Real About Strategic Planning 04/02/2008 12:50:59

    Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?
    Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such
  • +

    9 Paths to Higher Performance 10/12/2007 14:09:23

    When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business results
    Like high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

When it comes to privacy, bank customers in Australia are left to choose between garbage, trash or junk.

That is how Gartner's vice president of research, Rich Mogull, describes the current data privacy landscape in Australia.

A strong advocate of the introduction of disclosure laws which force banks to notify customers of a security breach, Mogull said the Australian government needs to act by implementing legislation that includes penalties to ensure compliance.

Without these laws, Mogull said customers cannot make an informed decision when seeking a financial services provider.

He said breaches are occurring in Australia but it is impossible to get meaningful statistical data that could provide some insight into the current IT security landscape.

"There is no legislative protection in Australia just the National Privacy Principles [under the Privacy Act] which are not enforced; the current landscape in Australia is what it was like in the United States pre-2005 before the first breach notification law was introduced in California," he said.

Mogull's comments delivered at Gartner's IT security summit in Sydney today are part of a broader push for changes to the Privacy Act currently being reviewed by the Australian Law Reform Commission (ALRC).

The ALRC is releasing a discussion paper next month recommending the introduction of security breach disclosure laws in Australia with the final report to be delivered to the federal Attorney General, Philip Ruddock in March, 2008.

The recommendation also has the support of the Federal Privacy Commissioner, Karen Curtis.

Mogull said disclosure laws in the US have been the biggest single driver in improving the IT security landscape. Under the Californian law, which he said is the first of its kind in the world, if a specific combination of data is disclosed then customers must be notified. That combination includes the customer's first and last name, along with credit card and banking details, and social security number. "The law was ignored for two years until the Choice Point breach then the flood gates opened," Mogull explained.

"Previously there was no external pressure to act. If an organization is losing customer data and it doesn't affect the business then there is no impact.

"The customer suffers but the business doesn't. There is a built-in market force to keep your mouth shut. Basically, market forces are working against privacy protection."

Computerworld Buyer's Guide - Vendors Matched to this Article
More about ACT, ABA, Gartner
Market Place

Computerworld Member Login


 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
Whitepaper

Taking On Demand CRM Integration to the Next Level

Discover the current integration challenges facing businesses attempting to deploy on demand CRM systems. Learn how to create comprehensive integration of your data, user interface and business process levels and transform a portfolio of disparate applications into a unified, virtual application suite.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links