A plan from Yahoo and America Online (AOL) to adopt an e-mail certification system that charges mass mailers a per-message fee is stirring concern in the market.
It has been over three months since Yahoo and AOL announced their intention to adopt technology from Goodmail Systems to further reduce the amount of spam and fraudulent phishing e-mail messages in their users' inboxes. That announcement last October raised few eyebrows, but as Yahoo and AOL get closer to implementation, critics are speaking up.
Tom Gillis, senior vice president of worldwide marketing at IronPort Systems, a provider of e-mail security products to large corporations and ISPs (Internet service providers), voices common concerns.
Charging mass mailers a fee is ineffective, because spammers are awash in cash, Gillis contends. Rather, systems should use other methods to authenticate senders' identities and evaluate their reputation.
Technologically, Goodmail's proprietary architecture is "very invasive," Gillis said. "It needs to be carefully implemented, because it goes right into the mail flow. We'd worry about scalability and reliability."
Consequently, IronPort, whose clients include Dell Inc., Gap Inc., Nasdaq and Time Warner Inc.'s RoadRunner and eBay's PayPal, remains disinclined to adopt Goodmail's technology. Instead, IronPort supports open-standards approaches that eschew sender fees, such as DomainKeys, backed by Yahoo and others, and Sender ID, backed by Microsoft and others, he said.
But Richard Gingras, Goodmail's chairman and chief executive officer, said that existing approaches to combat spam and phishing fall short and consumers today are unwilling to open, and let alone reply, to e-mail messages from commercial entities.
This has created a major disconnection in e-mail communications between legitimate organizations and their clients. "The inbox isn't safe and consumers don't trust commercial messages," he said.
He questions the naysayers' motivation. "The criticism is coming from those who serve e-mail marketers and who would rather the system continue the way it is, as unfortunate as that might be," Gingras said.
Goodmail's CertifiedEmail service isn't at all about making consumers pay for sending e-mail; it charges commercial bulk senders. Goodmail rigorously evaluates senders before accepting them into its program, and subsequently monitors them continuously, to ensure they send solicited, legitimate e-mail, he said.
The fee of between one-fourth of a cent and one cent per message serves as a further incentive for senders to be conservative in their mail volume, Gingras said.
Goodmail grants its senders encrypted tokens to embed in their messages, which in turn arrive with an icon in inboxes denoting certified legitimacy, he said. The American Red Cross and The New York Times Co. are testing the system.
AOL e-mail users will begin to see Goodmail certification icons within the next 30 to 60 days, said AOL spokesman Nicholas Graham. Goodmail's program is optional for commercial senders; AOL will keep using its existing e-mail scrubbing filters, which don't apply a fee to senders, he said.
Meanwhile, Yahoo is "planning to test" the Goodmail system in coming months to provide added protection to users, the company said in a statement.
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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Data grids and service-oriented architecture
Cutting printer costs
Discover the advantages of an open architecture multi-vendor network solution
Taking On Demand CRM Integration to the Next Level
Everything you need to know about email and web security (but were afraid to ask)
Email Archiving 101—Customer Case Study
Delivering the Power of Choice with Microsoft Dynamics CRM
Best Practice in Building an Integrated Information Management Strategy
Zones provide focussed content from Computerworld and leading technology partners.Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 2008-11-20 17:34:00+11
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AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 2008-11-20 12:02:00+11
NetApp Named 2008 Citrix Ready Solution of the Year by Citrix Systems 2008-11-20 11:33:00+11
Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses
Hyperion surveyed 163 companies to understand BI and EPM requirements, evaluation processes, and extent of adoption. Top areas of current and future investment for emerging businesses include budgeting and planning as well as management reporting solutions. Read on to discover more.









