Apple's iPhone hasn't made an obvious dent in the market share of either handset competitors or carriers that compete with AT&T. But it has hit those other companies with something else unexpected -- and unwelcome: The iPhone has sharply raised consumer awareness about the issue of locked mobile phones.
Most U.S. carriers profit from consumer ignorance about the locking issue. But the iPhone controversy is changing all that.
Millions of mobile phone users are suddenly talking about phone locking and asking themselves, "Why is my phone locked?" And that's a good thing. It's time consumers demand unlocked cell phones from their carriers.
What's a SIM card?
A SIM card, or Subscriber Identity Module, is a tiny, removable memory chip used in a Global System for Mobile Communications (GSM) phone associated with a specific account and phone number. A SIM card holds a unique identification number (International Mobile Subscriber Identity, or IMSI), a unique phone number, plus potentially your address book, some of your text messages and other information.
Theoretically, you should be able to remove a SIM card, place it into another GSM phone and make a call from your own mobile phone number. Calls made using your SIM card are billed to your account, regardless of whose handset you use to make the call.
But thanks to carriers, it usually doesn't work that way.
Your phone is probably locked
The iPhone is and will be sold through a single carrier in each of the countries where Apple chooses to sell it. In some countries, such as France, locking is illegal. Apple announced this week that French telco Orange will be the exclusive iPhone carrier in France and will sell a locked iPhone, plus a more expensive unlocked iPhone in that country.
This stark fact makes it clear to everyone that locking and unlocking is a mere carrier choice, a deliberate snippet of code whose sole purpose is to limit your freedom and choice so the carrier and handset maker can make more money.
Apple isn't alone in locking phones, either. U.S. carriers vary wildly in the degree to which they lock phones.
Some SIM cards are relatively open, run Java and are based on standards. But many are proprietary "native" cards, which run vendor- or carrier-specific software that deliberately limits their use in some way.
A full SIM card lock ties a SIM card to one specific phone. If you get a new phone, you need to get a new SIM card, too. A "service provider lock" makes phones work only with SIM cards provided by a particular carrier. Other locks can block use abroad or with other kinds of SIM cards.
Locking is easy for the carriers to do. They simply choose the type and degree of locking. And unlocking is easy, too.
If consumers remain ignorant and demand little from their carriers, we'll get locked phones and limited options. But if we demand unlocked phones, we'll force change in the mobile phone experience that benefits everybody.
Locking a phone in order to steeply discount it but prevent it from being sold at a higher price is legitimate. But carriers should offer nondiscounted unlocked phones as an option, and customers should demand them.
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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Achieving the impossible: Unlimited application scalability
Making the Business Case for IT Consolidation
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
How to improve employee productivity in small and medium businesses
Taking On Demand CRM Integration to the Next Level
Controlling storage costs with Oracle database 11g
The state of Middleware
Best Practice in Building an Integrated Information Management Strategy
Zones provide focussed content from Computerworld and leading technology partners.Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
AARNet Helps to Advance Indigenous Health 2008-12-02 12:44:00+11
Orbis selects Telstra International as its data centre partner for the UK, Europe and Middle East Region 2008-12-02 11:23:00+11
ComOps Deploys Corporate Performance Reporting Solution For Healthcare Test Manufacturer 2008-12-02 10:09:00+11
Mornington Peninsula Shire implements Objective to manage knowledge and deliver service excellence 2008-12-02 09:56:00+11
Virtual magic: HR specialist throws out 40 servers, adds 8TB SAN and saves $100,000 for disaster recovery 2008-12-01 15:28:00+11
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Web 2.0 applications are all the rage, offering us tremendous value when it comes to collaboration and communication. They also open us up to new kinds of attacks however, and can cause problems in keeping systems and data secure. Read on to learn about the new attack methods and how you can defend yourself and your business.












