Read up on the latest ideas and technologies from companies that sell hardware, software and services. Agile in the Enterprise
Realizing the Value of Unified Communications
Optimized Back-up and Recovery for VMWare for VMWare Infrastructure with EMC Avamar
Wireless LANs: Is my enterprise at risk?
Mobile Solutions Deliver Improved Efficiency to Star Track Express
Web Security SaaS: The Next Generation of Web Security
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Dude! You Say I Need an Application-Layer Firewall?!
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Yahoo's Flickr unit reported yesterday that the latest update to the photo sharing Web site went live with 9 changes made by three of its developers. The "deployment" was the 36th new release in a week where 627 changes were made by 21 developers.
Such constant tweaking - called a perpetual beta in the Web 2.0 world - is common for companies like US-based Flickr that build applications for a consumer market that's always in flux.
The quick, incremental updates, along with heavy user involvement, are key characteristics of an emerging software development paradigm championed by a new generation of Web 2.0 startups.
The new process, which some champions call application development 2.0, contrast markedly with the traditional corporate waterfall process that separates projects into several distinct phases, ranging from requirements to maintenance. Nonetheless, application development 2.0 could bring significant benefits to corporate IT shops if managers and developers are willing to change.
"Sometimes enterprise organizations tend to look at these [Web 2.0-focused] places and say they are not very disciplined," said Jeffrey Hammond, an analyst at US-based Forrester Research. "That is not the case. They have built discipline into the process that allows them to be very reactive -- a [good] lesson for IT organizations.
Based on interviews with analysts and executives of Web 2.0 firms, Computerworld compiled a list of five ways that corporate IT managers can benefit from using Web 2.0 development processes. They are:
1. Break the barrier between developers and end users, and involve users in quality assurance processes.
Wesabe, which runs a personal finance Web site, doesn't have a formal internal quality assurance group, instead relying on users and founder and CEO Marc Hedlund.
Wesabe's developers work with users to come up with new features, and then Hedlund tries to break them. If he fails, the features are quickly rolled out to wesabe.com.
Hedlund said that before launching Wesabe two years ago, he studied many of the common development techniques put into place by Web 2.0 companies. He said he concluded that applications are inherently built better when developers are not insulated from the users of their applications. Direct user complaints or compliments are far better motivators for developers than a screen in a meeting room displaying faceless bar charts listing user desires.
William Gribbons, director of the graduate program in human factors at Bentley College, said that large companies could benefit financially by using Web 2.0 techniques to develop applications for employees.
"Companies often think their [internal] applications are different because they're used by employees [who] are compensated for the pain and suffering they are enduring," he said. That pain and suffering, however, can boost training costs and employee turnover, and cut productivity - all a hit to the corporate bottom line.
Corporate development teams should focus on close interaction with internal users to gather requirements, and to create a controlled, systematic way to observe users interacting with prototypes, he suggested.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
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Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
Unified Communications: Justifications and Predictions
Building a business case for Unified Communications is currently more of an art than a science. However, the difficulty of building a business case for UC does not mean that there is none - just that we need to view (and measure) UC's benefits in accordance with the stage of maturity of the technology's adoption. Read on to find out more.












