Sunday | 7 September, 2008
Computerworld
IT execs intrigued but skeptical of iPhone corporate support
Apple has 'never shown meaningful interest in the enterprise,' says one executive
Matt Hamblen 07/03/2008 08:07:41

Computerworld Buyer's Guide - Vendors Matched to this Article
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

Apple said it has enterprise business support for its iPhone 2.0 beta release, but several senior IT executives expressed skepticism and even ridiculed Apple for having little big business expertise.

"Apple has never shown any meaningful interest in the enterprise space, so today's news seems to be driven more from the success of iPhone's adoption with consumers," said George McQuillister, client computing architect for Pacific Gas & Electric, which has 15 million gas and electric customers in the US. "The SDK release seems to want to say that Apple has the enterprise blessing and that everything is wine and roses, but I will believe it when I see it."

McQuillister said he had to issue a memo to 20,000 PG&E employees last summer after the first version of iPhone was released to explain why his IT shop was not allowing the use of iPhone internally. "I was concerned it didn't have the management controls and security we needed," he explained.

And today "I'm going to tell everybody the same thing, that it's too early for the adoption stage," McQuillister said. And if users protest "I'll get bigger guards," he said with a laugh, admitting that the device is popular among PG&E workers.

Beyond whether the 2.0 release is even enterprise-ready from a technology standpoint, McQuillister questioned whether Apple in general has a serious enough attitude toward corporate customers to want their business in a major way.

"If you truly want the enterprise businesses, it seems to me you'd put together an entire package for all sorts of products needed in a large business," he added. "Maybe a major strategy is what's coming, and they are truly creating a new business model, but so far I'd say there's no readily apparent enterprise objective."

Apple released a list of 10 companies that supported the 2.0 beta, including Cisco Systems, Nike, Walt Disney and Microsoft, which makes the Exchange e-mail product that will be rolled out in the 2.0 upgrade in June.

In its statement, Apple quoted Roland Paanakker, CIO at Nike, as saying he would "look forward to deploying more iPhones to more business users" because of the Exchange functionality.

Computerworld Buyer's Guide - Vendors Matched to this Article
Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Web Security SaaS: The Next Generation of Web Security

Discover the latest web security SaaS solutions. Learn how to increase overall security effectiveness and reduce the burden on your IT department. Uncover the security challenges facing SMB environments today and identify the critical elements that can provide you with lower-cost and easier-to-manage web security solutions.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links