Microsoft confirmed it has fixed a bug in its online file storage and sharing service Windows Live FolderShare after users reported problems that the service was deleting files without user authorization.
Microsoft sent an e-mail to users Friday alerting them that it has fixed a bug that may have "accidentally moved" user files from their original folders into the FolderShare Trash folder, and that users should not delete files in Trash until they ensure they were meant to be deleted. It also advised users how to retrieve deleted files from the Trash folder.
A copy of the information sent to users has been posted on the FolderShare Web site.
In a Microsoft statement e-mailed by its public relations firm Monday, the company said it is working to assist users who have lost files on how to retrieve them. It also said that another online storage service that is also in beta, Windows Live SkyDrive, had not been affected by the bug.
Windows Live FolderShare, which allows users to store files online and then download and synchronize files to and between different devices and computers, is currently available in beta release.
Prior to being notified by Microsoft, users had been posting about the strange behavior of Windows Live FolderShare on a Microsoft online discussion board last week.
Microsoft also sent out a notification via the discussion board to let users know about the problem and how to handle it.
Even after Microsoft said the problem with moving files to the Trash had been fixed, users on the discussion board still were reporting buggy behavior from the service. Users noted that they were having trouble synchronizing files between computers and locating directories when using the service on Windows Vista.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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