Friday | 5 September, 2008
Computerworld
eBay jettisons controversial PayPal plan
End user revolt pays dividends as eBay backs down from new payment structure.
Howard Dahdah 04/07/2008 16:03:45

eBay returns all payment options to users
eBay returns all payment options to users
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

eBay has pulled the pin on its controversial plan that would have forced all Australian users into using PayPal.

Only last week eBay said its PayPal changes -- which would require all bidders and sellers to use PayPal or COD as a payment method -- had been delayed indefinitely until a review process with the Australian Competition and Consumer Commission (ACCC) was complete.

However, it has now backed down entirely, leaving users again with the option of paying for products with all existing payment methods: direct deposit, personal cheques and money orders as well as COD and PayPal.

"We have decided to withdraw the notification to stop any further confusion and disruption among the eBay Community," read a company statement.

"eBay regrets any uncertainty that this process has caused among the Community and believe that today's decision will remove further doubt.

"Although we have decided not to move ahead with the further planned changes, eBay is pleased that all buyers can now choose PayPal along with other permitted payment methods of their choice."

At the time of the announcement in April, eBay trust and safety director Alastair MacGibbon, touted confidence and safety as the two key reasons for its decision. "It's all about increasing the safety and confidence of Australians on eBay," he said.

"You are four times less likely to have a problem on eBay if you pay for the item with PayPal. eBay is no longer willing to stand aside and allow payment methods on the site that are proven to be less safe to consumers".

eBay said its recently introduced safety measures, such as PayPal Seller Protection and increased PayPal Buyer Protection (now up to $20,000) will remain.

Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Microsoft 2008 Mission Critical IT

To help you deploy the new Microsoft '08 technologies into your mission-critical environments, EMC and Microsoft have developed and validated a number of reference architectures. Discover the benefits of leveraging these skills.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links