Sunday | 7 September, 2008
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Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Did you GET the memo? Getting you from Web 1.0 to Web 2.0 Security

Enterprises have forged ahead with the rapid evolution from Web 1.0 to Web 2.0 without addressing the inherent security risks. It is imperative for organisations to continue to embrace new technologies to survive, but security must shift from being an after thought to a primary consideration. Read on to find out more.

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