As historic floodwaters continue to hammer the US state of Iowa, local businesses are already assessing the environmental disaster's impact on IT operations, and how their disaster recovery plans are faring.
As of Tuesday, 100 blocks in the city's downtown are underwater and 3,900 homes have been evacuated in Cedar Falls.
Wade Arnold, CEO of T8Design, said his company had prepared disaster recover plans to deal with tornados or electric outages caused by human negligence, but executives never dreamed they would have to contend with a swollen Cedar River surpassing 500-year flood levels. "When you make [disaster recovery] plans, you never think it could possibly happen to you," said Arnold. "Going through this experience is going to make me look at those plans as something other than just an IT checklist."
Once it became apparent that rising floodwaters could damage its IT operations, the maker of software development tools warned its customers of possible latency issues. However, no disruptions or degradation of service has occurred to date, he noted.
Arnold credits his company's decision to locate its data center, which houses 60 servers, source code repositories, and client project, in a third party facility 5.4 miles away from downtown Cedar Falls. Still, he said T8Design was prepared to failover its systems to a secondary facility outside of Chicago if the floodwaters did cause the 18,000 sq. foot data center to shut down or lose power for a significant period of time.
He said the company now plans to revise its disaster recovery plans to take into account employees missing work to assist community efforts such as sand-bagging or dealing with family or personal issues caused by a disaster.
"When something like this happens, you don't ever expect you're not going to get back to normal - but there's some people you'll never see in the same" location again, remarked Arnold.
Phantom EFX, a Cedar Falls-based maker of computer games, may be permanently displaced due to last week's unprecedented floods. The firm's president, Jim Thompson, said the floodwaters reached 6 feet in Phantom EFX's administrative offices and 5.5 feet in an adjoining warehouse facility. The company is now borrowing workspace for its 65 employees in three separate facilities in the city.
As floodwaters approached the company's headquarters on June 9, Thompson said employees worked furiously to salvage about 75 per cent of products and property stored there. He estimated the flood caused about US$250,000 in damage to inventory, including product packaging, CDs, and other items.? "We just ran out of time," said Thompson.
Thompson said employees sealed top racks of shelves, never suspecting that the floodwaters would get "past a foot or two in the building."
The employees were able to save 120 PCs, 80 monitors, and eight servers from water damage. However, three high-end colour printers could not be removed from the building in time. The company lost little or no data as it is backed up daily and stored offsite at a local data center and another in California.
Thompson said he is unsure of when or even if the building can be occupied again. He does plan to use the experience to craft a revised disaster recovery plan. "When a river comes up six feet higher than it ever has before, it's tough to have that foresight. But it's probably going to happen again, so we're going to put some plans in place," he added.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Best Practice in Building an Integrated Information Management Strategy
Solve Exchange Mailbox Storage Issues Once and for All
Email Archiving 101—Customer Case Study
CRM your salespeople will love
Delivering the Power of Choice with Microsoft Dynamics CRM
How to improve employee productivity in small and medium businesses
The state of Middleware
Controlling storage costs with Oracle database 11g
Zones provide focussed content from Computerworld and leading technology partners.Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
AOC Launches 18.5” Widescreen Green 16:9 LCD Monitor in Australia and New Zealand 2008-12-03 15:30:00+11
FrontRange Solutions eases software license management with new License Manager 3.0 2008-12-03 14:56:00+11
Progress Software's Cure for Managing Services-based Applications 2008-12-03 14:42:00+11
S3 Graphics Unleashes Full OpenGL® 3.0 API Support with Beta Driver for Chrome 500 Series GPUs 2008-12-03 14:08:00+11
Informatica Powercenter added to Nec Infoframe Solution Suite 2008-12-03 11:36:00+11
CRM your salespeople will love
Winning over the sales department and obtaining buy-in at all levels is crucial to the success of any CRM initiative. Discover how you can let salespeople work how they want to and reduce their administrative burden with the latest CRM technology.












