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Former ACCC commissioner joins ACMA 03/06/2008 13:18:45
New faces for consumer protection and spectrum regulationA former Australian Competition and Consumer Commission (ACCC) staffer and an ex-radiocommunications regulator have been appointed to the Australian Communications and Media Authority (ACMA) board, under the government's new merit-based recruitment criteria for public service officers. - +
SharePoint '07: Perfect Union of Info Management, IT? 03/06/2008 09:18:06
For companies that choose SharePoint, it makes sense for there to be a joined-up IT, knowledge and information functionMicrosoft Office SharePoint Server (MOSS 2007) merges workflow, search and collaboration into one enterprise-wide information management platform. In this environment, does it make sense for the professions of records management (RM) knowledge management (KM) and information management (IM) to continue to work independently in their niche roles? - +
Understanding the Project Management Office 05/02/2008 12:59:53
Excellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMOExcellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMO - +
Forget Everything You've Learnt About Project Delivery, Part 1: Scope Management 05/02/2008 12:58:54
Acknowledging the two types of scope can force some of the problems with scope management to disappearAcknowledging the two types of scope can force some of the problems with scope management to disappear - +
IS's Seven Levers of Growth 04/02/2008 13:12:50
CIOs and their IS organizations need to play a greater part in enterprise top-line growth. The challenge is to understand that growth and contribute in the right wayGrowth remains the top priority for most business executives. In most enterprises, this means make more profits
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Venezuela has joined the list of countries that have lodged appeals against the adoption of an international standard based on Microsoft's Office Open XML (OOXML) file format.
The International Electrotechnical Commission (IEC), one of two standards bodies responsible for the committee that approved the standard, is applying a generous interpretation of its rules to accept appeals.
Joint Technical Committee 1 of the IEC and the International Organization for Standardization (ISO) adopted the OOXML-based document format as a standard in a vote that closed on March 29, and the directives governing the work of JTC 1 say that appeals must be filed within two months.
On Friday, IEC spokesman Jonathan Buck said: "By the deadline last night, we had received three appeals, from Brazil, India and South Africa."
By Monday, though, the IEC had relaxed its interpretation of the directive: Venezuela's appeal, although filed after May 29, "was filed within the two months of the BRM [ballot resolution meeting] closing so that it is being accepted. (The BRM closed on 29 March 2008 so the interpretation is that the last calendar day of May is being applied)," Buck wrote in an e-mail.
The IEC had already decided to accept Brazil's appeal, which was filed on time but addressed to the chair of JTC 1 rather than to the secretaries general of the IEC and ISO as rules require.
Computerworld Denmark reported Friday that Denmark filed an appeal with the ISO, although spokesmen at the IEC and ISO would not confirm that.
"I have no confirmation of the Danish report and cannot comment further on that," the IEC's Buck said Monday.
The ISO will not make any comment about appeals until June 6, following a meeting of its Technical Management Board (TMB), the body that rules on appeals, said ISO spokesman Roger Frost.
The appeals hinge mostly on two points: the lack of time allowed to discuss improvements to the standard, and the delay in publishing the final text of standard ISO/IEC 29500 once approved.
A week-long ballot resolution meeting (BRM) in Geneva in February was to have discussed over 1,000 improvements to the draft standard, proposed when it failed to gain approval on a first vote. Only around one-fifth of the changes on the agenda were discussed, however, the rest being dealt with in a block vote.
The final text from that BRM ought, according to JTC 1 rules, have been published within one month of the meeting, or by March 29, but committee members are still waiting.
This is the first time that approval of a standard that has gone through the BRM process has been appealed, according to IEC. The goal of a BRM is to reach a consensus on improvements to a draft standard so that it can be approved; not all draft standards go through the BRM phase, as for many consensus is reached at an earlier stage.
The significance of OOXML as a standard is waning: Microsoft does not expect to make its current generation of office productivity software, Office 2007, compliant with the ISO/IEC version of OOXML. Microsoft plans instead to add compatibility with ISO/IEC 26300 OpenDocument Format standard used by OpenOffice.org, Sun Microsystems' StarOffice and IBM's Symphony software.
Computerworld Member Login
Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
- +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
Customer Relationship Success Demands Insight
The goal of over 85% of companies implementing CRM is to increase revenue by better understanding their customers. Unfortunately the insight is often buried deep in a database. This paper discusses how analytics can help businesses understand the appropriate actions by sales, customer service and marketing to support the creation of relationships that yield maximum customer value.












