Friday | 5 September, 2008
Computerworld
Microsoft employee apologizes to developers
James Plamondon admits calling developers 'pawns' was wrong
Eric Lai 11/01/2007 11:56:12

Related Features
  • +

    Your World. . . Hacked 02/10/2007 10:51:23

    As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to compete
    The call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
  • +

    Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    Toxic Mix or Bit of a Mixed Blessing? 31/12/2007 10:36:30

    “Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”
    "Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble"
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

James Plamondon, the former technical evangelist for Microsoft who in a 1996 speech called independent software developers "pawns," said Wednesday he now "regrets" using the metaphor.

In an e-mail sent to Computerworld, Plamondon called third-party developers "key industry influencers" who are "critical" to an IT company's success.

"Therefore, describing key industry influencers as 'pawns' is both offensive and inaccurate," Plamondon wrote. "It mischaracterizes the mutually supportive relationship that must exist between a platform vendor and its platforms' early adopters, such as that which Microsoft and independent software developers created in the 1990s. I regret having used the 'pawns' metaphor; I apologize for any misplaced ill will it may have caused towards Microsoft; and I won't use it in [the] future."

In addition to the pawns comparison -- a reference that became public last week in testimony at the Comes v. Microsoft antitrust trial in Iowa -- Plamondon also compared wooing developers to a "one-night stand."

Plamondon is a former Silicon Valley-based Mac software developer who joined Microsoft's Developer Relations Group in 1992 and served as one of its chief technical evangelists for eight years before leaving. Plamondon now lives in western Australia, consults for some local high-tech companies and is working on a book "about the theory and practice of technical evangelism," according to his Web site. He also spelled out his views on independent software vendors in comments posted last May on Parallax.

The comments in his January 1996 speech to other Microsoft technical evangelists was cited by Ronald Alepin, an expert witness for the plaintiffs, as an example of Microsoft's mistreatment of independent software vendors. Microsoft's withholding of key application programming interfaces in the late 1980s to then-competitor Lotus Development was presented as further evidence of the same thing.

The comments generated heated reaction at blogs and sites frequented by developers, such as Slashdot and Dave Winer's Scripting News.

Experts who spoke to Computerworld agreed that Microsoft's market success built heavily on strong, open relationships with software developers writing for Windows and other platforms. At the same time, those relationships can sour when Microsoft decides to offer its own software in direct competition with its now-embittered software partners.

In his e-mail, Plamondon wrote that "no company has ever created such a supportive environment for independent developers [than] Microsoft has -- because no other company ever recognized the overwhelming importance of independent developers to its own success." He offered a quote from 17th-century, free-markets philosopher Adam Smith: "It is not from the benevolence of the butcher, the brewer or the baker that we expect our dinner, but from their regard to their own self-interest." That philosophy, he said, permeated Microsoft's policy toward independent software vendors.

Plamondon's e-mail did not mention comments he also made that attracting developers relied on tactics similar to convincing someone to have a "one-night stand."

Complete transcripts of testimony have been posted online by the plaintiffs in the Iowa case. They allege that Iowa consumers overpaid for Microsoft software as a result of the company's anticompetitive practices and are seeking up to US$330 million in damages from Microsoft.

Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Revolutionising Back-up and Recovery

Rapid adoption of virtual server technology, and the challenges associated with the backup and recovery of ever-growing stores of information is causing a number of IT managers to reevaluate their data protection strategies. New backup and recovery methods which use data de-duplication technology to reduce capacity and network bandwidth requirements are being deployed to keep up with explosive data growth, shrinking backup windows, compliance initiatives and security concerns. Read on to find out more.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links