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What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Web Security SaaS: The Next Generation of Web Security
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Human error is to blame for a transaction error which caused thousands of Westpac customers to miss payments, be overcharged and overpaid early yesterday.
A spokeswoman for the bank confirmed a error caused by staff had misaligned transaction verification processes for a batch of accounts in the bank's back-end payment systems.
The financial impact of the mistake is expected to cost 'many millions', however the bank shot down media reports that faulty payments were upwards of $1 billion.
Wetspac is "most of the way through" reimbursing affected customers, almost 24 hours after the incident, and will continue revoking over-payments and reimbursing those underpaid or charged overdraw fees.
"We have a formal processes in place to make sure a any customers impacted won't be out of pocket and are working with other banks to understand the impacts on their customers," she said.
IBM, which has a 10 year IT outsourcing deal with the bank, could not comment on whether any part of the error occurred on its side.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
F-Secure achieves excellent results in Internet security suite comparison 2008-10-10 14:37:00+10
M2M Connectivity announces the new Sierra Wireless MC8792V embedded module for 900 MHz 3G/HSPA networks 2008-10-10 08:51:00+10
Pitney Bowes MapInfo Launches New Version of AnySite 2008-10-10 05:58:00+10
IOGEAR Gears Up in Australia 2008-10-09 20:18:00+10
Internet Service Providers offer new unlimited Online Backup from F-Secure 2008-10-09 19:42:00+10
Vendor Influence Curves And How You Can Get The Best Value Out Of Your Network
Join a panel of experts that includes Mark Fabbi, VP Distinguished Analyst from Gartner Inc. and Mark Thompson, Global Sales/Marketing Manager, HP ProCurve, to examine the benefits that multi-vendor enterprise network architecture solutions can offer and the advantages of open architecture solutions. More importantly, they’ll help you determine the right solution for your information systems challenges.










