Apple started selling its new iPhone 3G Friday, with crowds reported in locations from Tokyo and Europe to New York City, where the new faster phone went on sale at 8 a.m. local time.
The launch was not without problems, however, as the UK debut was delayed by a software snafu and police were called to a Florida AT&T store to deal with an altercation among people waiting in line.
Shoppers in Sydney were among the first in the world to pick up the new phone during a midnight event at a local Optus store.
Users of first-generation iPhones, meanwhile, waited for Apple to throw the switch and offer them the software upgrade that will let them download third-party applications and sync their mail, calendars and contacts with corporate exchange servers or the new MobileMe service.
Lines at one of Apple's flagship retail stores, the glass cube-shaped outlet on 5th Ave., were substantial, according to reports by technology blogs such as Engadget, but the first customers allowed in were back out the door about 15 minutes later, iPhone 3G in hand.
Both Apple and AT&T, Apple's exclusive mobile carrier partner in the US, had estimated this week that it would take customers 10 to 15 minutes once inside their stores to sign a contract and activate and pay for their phones. This is the first time that Apple and AT&T have required in-store activation for the iPhone, a change brought on by the shift toward up-front subsidies for the phone, rather than operators sharing subscriber revenue with Apple.
In other US locations, lines also formed. According to Computerworld freelance writer Michael DeAgonia, Apple stores in Orlando sported lines of hundreds of people, while area AT&T stores had much smaller lines of around 50 people. Ryan Faas, another Computerworld freelance writer waiting to buy the new iPhone in New York said he was told "that there's a national issue with iTunes activations."
DeAgonia, too, reported activation problems in his area.
In Japan, where Softbank Mobile Corp. has rights to sell the iPhone, a crowd of about 1,000 gathered at the company's store in the Harajuku district, according to the IDG News Service. The Harajuku store began selling the iPhone at 7 a.m. local time (6 p.m. Thursday, EDT in the US). This is the first time that Apple's iPhone has been available in Japan through sanctioned channels.
In London, meanwhile, software problems delayed the iPhone launch for several hours, as the activation systems used by O2, the sole carrier partner in the UK, were initially overwhelmed by demand.
Early customers left O2 stores frustrated and empty-handed, reported IDG News, which was not able to obtain details because the mobile operator was not letting reporters into its stores. However, an O2 spokeswoman was quoted as saying that the problem had been solved by 5:30 a.m. EDT in the US.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Achieving the impossible: Unlimited application scalability
Data grids and service-oriented architecture
IT Service Management Needs and Adoption Trends: An Analysis of a Global Survey of IT Executives
Refresh your AUP: Top tips to ensure your acceptable use policy is fit for purpose
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
The state of Middleware
Delivering the Power of Choice with Microsoft Dynamics CRM
Everything you need to know about email and web security (but were afraid to ask)
Zones provide focussed content from Computerworld and leading technology partners.Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
AOC Launches 18.5” Widescreen Green 16:9 LCD Monitor in Australia and New Zealand 2008-12-03 15:30:00+11
FrontRange Solutions eases software license management with new License Manager 3.0 2008-12-03 14:56:00+11
Progress Software's Cure for Managing Services-based Applications 2008-12-03 14:42:00+11
S3 Graphics Unleashes Full OpenGL® 3.0 API Support with Beta Driver for Chrome 500 Series GPUs 2008-12-03 14:08:00+11
Informatica Powercenter added to Nec Infoframe Solution Suite 2008-12-03 11:36:00+11
Taking On Demand CRM Integration to the Next Level
Discover the current integration challenges facing businesses attempting to deploy on demand CRM systems. Learn how to create comprehensive integration of your data, user interface and business process levels and transform a portfolio of disparate applications into a unified, virtual application suite.












