Saturday | 6 September, 2008
Computerworld
A mind for money
Combining IT and finance skills leads to greater savings
Drew Robb 05/01/2007 07:15:14

Related Features
  • +

    Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30

    You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?
    CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer
  • +

    9 Paths to Higher Performance 10/12/2007 14:09:23

    When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business results
    Like high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
  • +

    What Price Innovation? 05/11/2007 13:44:31

    CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?
    CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
  • +

    Process Trip 04/02/2008 13:07:03

    Why Maritz Travel revamped key business processes — and how business and IT came together to make it work
    When Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

When it comes to finance, IT executives often find themselves feeling like Star Trek's Dr. McCoy when they protest, "I'm an IT director, not an accountant!" But as companies work to integrate their information services and business processes, they have a greater need to count both beans and bytes.

"In the past, there were too many projects that IT, as an industry, worked on based on who screamed the loudest," says Andy Geisse, CIO at AT&T. "You don't make a decision today without understanding the financial impact on the company."

Geisse was a math and economics major in college, but he also took some accounting and finance courses. He then earned an MBA to better understand financial analysis. He says he uses these skills on a daily, if not an hourly, basis.

"Almost every aspect of my job includes using some financial skills," he says. "For example, when looking at which projects IT should pursue for the company, it involves a detailed analysis of return on investment, expense impacts and capital impacts for each project."

Finance also acts as a bridge between IT and the rest of the organization. "Finance is the common language between disciplines," says Geisse. "Marketing can speak in terms of what they need, and IT can speak in technical terms, but they can communicate in a common financial language to understand what is critical with the company."

What it takes

Being an IT manager requires more than obtaining a computer science degree or certification.

"An IT leader has to be adept at a number of skills in order to be successful," says David Saul, a senior vice president in State Street's office of architecture. He cites skills in areas such as project management, personnel, communications and finance, including forecasting, planning and budgeting.

But finance isn't commonly taught to those pursuing computer science degrees.

"Most IT managers, like myself, came from an engineering background and struggle with a budget the first time they have to complete one," says Saul.

So whether or not you're interested in finance, you have to learn it.

"You don't need to like it, but you can learn it," says Andreas Wuchner, head of global IT security at Swiss pharmaceutical firm Novartis International. "You can manage only what you can measure."

The required skills can be attained either formally or informally and, just like a certification, should be kept up to date with regular study. "I am also constantly trying to improve these skills through formal education and by working with my financial counterpart to understand how he looks at particular projects and views the impact to the company," Geisse says.

Saul recommends taking a course in basic accounting or bookkeeping and getting on-the-job training. He worked as a bookkeeper for his local government when he was in college and says the experience has proved invaluable. "There is a set of financial skills that go beyond simple bookkeeping and relate more to judgment," says Saul. "These include the ability to forecast and anticipate requirements."

Pete Walton, vice president and CIO at Hess in New York, says he learned quite a bit about finance when he ran a small manufacturing firm in the early 1980s. But he also advises getting assistance from others in the company.

"There are people in your organization that understand this area well -- love it, in fact," Walton says. "They are also likely to be willing to help you up the learning curve, so don't be bashful."

Ideally, an organization will have a formal program for training and mentoring that helps employees fill the gaps in their financial education. But if not, don't let that stop you.

"Everyone is responsible for their own career development," says Karen Hopkins, principal of The Hopkins Group, a human resources consulting firm. "It's your career. You should be willing to invest some of your own resources in it."

Why it's crucial

If Rodney Dangerfield couldn't get any respect, it was probably because he wasn't trained in finance.

"IT credibility was gained when we understood our costs, the drivers of those costs and how they benchmark in our industry," says Pete Walton, vice president and CIO at Hess. "IT credibility is a key to becoming more than just a service provider to the business."

Andreas Wuchner, head of global IT security at Novartis International, concurs. "Finance is a very important building block for success. Never underestimate it," he says. "Transparency in financial questions creates trust and reflects leadership excellence."

Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Choices in Storage Architecture for Oracle Environments

Database systems have always been at the core of the IT landscape. Not only is storage an increasingly large cost component of database investments, but storage architecture can significantly and directly impact the performance, availability, and recovery of data. Read on to explore the interaction between Oracle databases and EMC and Network Appliance storage architectures.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links