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Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Taking a Systems View 07/02/2007 14:15:18
Too many organizations are measuring the new with the old. A growing number of experts say the management methods of the manufacturing age are outdated and need to be replaced by metrics that measure the value of the intangible assets that make up organizational capitalTalk about perverse consequences. BP sets out to slash 25 percent of its fixed costs and ends up killing 15 workers and injuring 180 others, in the worst industrial accident in the US in 15 years. - +
Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Realizing the Value of Unified Communications
A Report Card On Ubiquitous Mobility
Comparing Multi-Core Server Virtualisation
Comparing Two & Four Socket Platforms for Server Virtualisation
Unisys Infrastructure Management Suite
Good for Business - Virtualisation in Perspective
Implementing Virtualisation in a Global Business-Computing Environment
Agile in the Enterprise
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When it comes to finance, IT executives often find themselves feeling like Star Trek's Dr. McCoy when they protest, "I'm an IT director, not an accountant!" But as companies work to integrate their information services and business processes, they have a greater need to count both beans and bytes.
"In the past, there were too many projects that IT, as an industry, worked on based on who screamed the loudest," says Andy Geisse, CIO at AT&T. "You don't make a decision today without understanding the financial impact on the company."
Geisse was a math and economics major in college, but he also took some accounting and finance courses. He then earned an MBA to better understand financial analysis. He says he uses these skills on a daily, if not an hourly, basis.
"Almost every aspect of my job includes using some financial skills," he says. "For example, when looking at which projects IT should pursue for the company, it involves a detailed analysis of return on investment, expense impacts and capital impacts for each project."
Finance also acts as a bridge between IT and the rest of the organization. "Finance is the common language between disciplines," says Geisse. "Marketing can speak in terms of what they need, and IT can speak in technical terms, but they can communicate in a common financial language to understand what is critical with the company."
What it takes
Being an IT manager requires more than obtaining a computer science degree or certification.
"An IT leader has to be adept at a number of skills in order to be successful," says David Saul, a senior vice president in State Street's office of architecture. He cites skills in areas such as project management, personnel, communications and finance, including forecasting, planning and budgeting.
But finance isn't commonly taught to those pursuing computer science degrees.
"Most IT managers, like myself, came from an engineering background and struggle with a budget the first time they have to complete one," says Saul.
So whether or not you're interested in finance, you have to learn it.
"You don't need to like it, but you can learn it," says Andreas Wuchner, head of global IT security at Swiss pharmaceutical firm Novartis International. "You can manage only what you can measure."
The required skills can be attained either formally or informally and, just like a certification, should be kept up to date with regular study. "I am also constantly trying to improve these skills through formal education and by working with my financial counterpart to understand how he looks at particular projects and views the impact to the company," Geisse says.
Saul recommends taking a course in basic accounting or bookkeeping and getting on-the-job training. He worked as a bookkeeper for his local government when he was in college and says the experience has proved invaluable. "There is a set of financial skills that go beyond simple bookkeeping and relate more to judgment," says Saul. "These include the ability to forecast and anticipate requirements."
Pete Walton, vice president and CIO at Hess in New York, says he learned quite a bit about finance when he ran a small manufacturing firm in the early 1980s. But he also advises getting assistance from others in the company.
"There are people in your organization that understand this area well -- love it, in fact," Walton says. "They are also likely to be willing to help you up the learning curve, so don't be bashful."
Ideally, an organization will have a formal program for training and mentoring that helps employees fill the gaps in their financial education. But if not, don't let that stop you.
"Everyone is responsible for their own career development," says Karen Hopkins, principal of The Hopkins Group, a human resources consulting firm. "It's your career. You should be willing to invest some of your own resources in it."
Why it's crucial
If Rodney Dangerfield couldn't get any respect, it was probably because he wasn't trained in finance.
"IT credibility was gained when we understood our costs, the drivers of those costs and how they benchmark in our industry," says Pete Walton, vice president and CIO at Hess. "IT credibility is a key to becoming more than just a service provider to the business."
Andreas Wuchner, head of global IT security at Novartis International, concurs. "Finance is a very important building block for success. Never underestimate it," he says. "Transparency in financial questions creates trust and reflects leadership excellence."
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Beyond Virtualisation - The Roadmap to 2012
CIO Breakfast Briefing
8:30am - 10:30am
Brisbane | 22 July | Sofitel Brisbane
Sydney | 23 July | Four Seasons Hotel
Canberra | 24 July | The Hyatt
Attend and discover:
- What happens after virtualisation
- The benefits automation drives
- When automated infrastructures will emerge
- What the roadmap to 2012 looks like
- How to deliver an automated architecture
- How to maximise your investment in virtualisation
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Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future. - +
Data Management Edition #9: Data centre makeover 24/04/2008 07:43:06
This week CW Live looks at the death of the old style data centre which is undergoing its first makeover in more than 30 years.
Ballarat Grammar Improves Student Access to Computer Based Learning with HP ProCurve 2008-07-04 16:49:00+10
Media release: 40 Per Cent of Australian Businesses Do Not Validate Their Data 2008-07-04 10:29:00+10
Kaseya helps turbo charge BlueFire’s service delivery model 2008-07-03 17:23:00+10
Computershare Selects Symantec for Data Loss Prevention Globally 2008-07-03 14:52:00+10
DST International moves to new Shanghai office 2008-07-03 13:21:00+10
Outsourcing the Mainframe
Today's CIOs are operating in a highly competitive environment. Discover how to drive down spending on maintenance and operations to free up capital for discretionary IT-business projects.








