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Blog: More on Organizational Realignments and How They Affect CIOs 03/06/2008 14:29:24
IT leaders are well-positioned to benefit from and facilitate organizational changes inside their companies, according to one executive recruiter. - +
The Anytime, Anyplace Enterprise 03/06/2008 14:06:24
The interactive enterprise must be capable of providing access to its information and processes anytime and from anyplace over any network-connected device. Some CIOs are taking a phased approach in getting there.Customers, employees and partners expect to interact with their suppliers, employers and advisers when, where and how they like. Enterprise CIOs can deliver enhanced business performance and innovation for their firms by combining existing IT assets in conjunction with emerging consumer technologies. - +
Refocusing Projects onto Business Value, Part 5: Value-based Project Planning 03/06/2008 10:53:55
Projects alone rarely deliver the business value expected, and there’s a very good reason for thisProjects alone rarely deliver the business value expected, and there's a very good reason for this - +
SharePoint '07: Perfect Union of Info Management, IT? 03/06/2008 09:18:06
For companies that choose SharePoint, it makes sense for there to be a joined-up IT, knowledge and information functionMicrosoft Office SharePoint Server (MOSS 2007) merges workflow, search and collaboration into one enterprise-wide information management platform. In this environment, does it make sense for the professions of records management (RM) knowledge management (KM) and information management (IM) to continue to work independently in their niche roles? - +
Understanding the Project Management Office 05/02/2008 12:59:53
Excellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMOExcellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMO
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Mobile Solutions Deliver Improved Efficiency to Star Track Express
Web Security SaaS: The Next Generation of Web Security
Wireless LANs: Is my enterprise at risk?
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
Optimized Back-up and Recovery for VMWare for VMWare Infrastructure with EMC Avamar
Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Why Security SaaS Makes Sense Today
Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
In January, Kevin Kelly wrote an essay entitled "Better Than Free" that explained which concepts held value on the Internet. This generated a lot of interest, mostly around the question of how best to make money out of these concepts. As a career security guy, I found myself wondering how on earth my field will respond -- how does security need to adapt to support business models based on these values? When we're used to locking everything down, how do we respond when people start calling for openness?
Kelly's essay set out one of those ideas that sound completely obvious once you've heard them: When something that can be copied comes into contact with the Internet, copies soon become freely available. And when copies become free, you need to sell something that can't be copied. That is, of course, a very brief summary of an elegantly stated argument; I urge you to go and read his original essay. It's a great read.
Kelly goes on to explain eight "generatives," things that can't be copied and so still hold value on the Internet: Immediacy, Personalization, Interpretation, Authenticity, Accessibility, Embodiment, Patronage, and Findability. You may not want to pay for that mp3 that you can download for free, but you might pay to be able to have it right now, to have a copy tweaked to sound best on your audio setup, to have the lyrics translated into your language, to know it's the real thing, and so on.
So what do we need to do? How does security adapt itself to these generatives?
The answer is that we need to do more than you might expect. Except for his principles of Embodiment and Patronage, that is: people may pay for a physical copy of something (embodiment), or for the joy of supporting a particular artist or designer (patronage), but there's little that security can do to help there except get out of the way. But in each of the other areas, security has a big part to play, whether to directly help generate revenue or as a supporting role. Let's take them one by one.
Trust. Kelly passes over trust briefly, and doesn't include it as one of his generatives. But he does acknowledge its importance and rightly so, because trust underpins most successful transactions. When buying online, I won't give my credit card details to a company I don't trust, and Paypal made a lot of money out of realizing that people feel that way. When buying financial products, I'll deal with a big bank in a regulated market that I trust rather than a niche company based in a small country that I can't find on a map.
So what creates trust? I suspect the answer is different depending on the person you ask, but three big components of trust for me are trusting that a company will look after whatever I entrust to their care, whether that's my money, my data, or my identity; trusting that if a problem happens on their watch they will do whatever they can to fix it; and trusting that the company will still be around for the lifetime of the deal.
This is, of course, the heartland of security. We understand trust; we understand how to support and nurture it. Perhaps we need to talk more to marketing specialists to understand better how to sell this brand of security-inspired trust to our customers, but this is our strength.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
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Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Web 2.0 applications are all the rage, offering us tremendous value when it comes to collaboration and communication. They also open us up to new kinds of attacks however, and can cause problems in keeping systems and data secure. Read on to learn about the new attack methods and how you can defend yourself and your business.









