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Some users aren't able to use Internet Explorer 7 (IE7) after installing this month's six-bug patch, the Microsoft security team acknowledged late Wednesday as it published a work-around for the problem.
"The issue here is that after applying the update, these users may then see the 'File Download -- Security Warning' dialog box raised when starting IE," said Christopher Budd, a program manager with the Microsoft Security Response Team (MSRC) in a blog post. "After you close the dialog, you then cannot start IE."
According to Budd, the dialog box appears only on machines where the Temporary Internet Files directory, which is used as IE's cache folder, has been moved. IE will not have the proper access rights to the folder in its new location and so will throw up the warning and refuse to run.
Although the IE team said it's looking into the behavior, the MSRC has generated a support document with two work-arounds that users can apply to fix the problem. The first work-around is to simply return the cache folder to its previous, default location; the second is to grant the required permissions to the folder in its new location.
Some users on the Windows Update support forum, however, swore that they had not moved the Temporary Internet Files (TIF) directory, but were being locked out of IE7 just the same. A user identified as Ottmar Freudenberger summarized an alternate rationale for the problem on Microsoft's IE blog.
"It's irrelevant whether the Temporary Internet Files folder has been moved from the default location," said Freudenberger. "The issue is the subfolder 'PhishingFilter.' Deleting that folder will solve the issue. Also moving the TIF folder via the Internet Options to *any* other folder will resolve the issue too, since with moving the TIF the 'PhishingFilter' subfolder is deleted and recreated as soon as you [enable] the Phishing Filter in Internet Options."
Both IE7 on Windows XP SP2 and IE7 on Vista are affected by the bug in the May 8 update.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
F-Secure achieves excellent results in Internet security suite comparison 2008-10-10 14:37:00+10
M2M Connectivity announces the new Sierra Wireless MC8792V embedded module for 900 MHz 3G/HSPA networks 2008-10-10 08:51:00+10
Pitney Bowes MapInfo Launches New Version of AnySite 2008-10-10 05:58:00+10
IOGEAR Gears Up in Australia 2008-10-09 20:18:00+10
Internet Service Providers offer new unlimited Online Backup from F-Secure 2008-10-09 19:42:00+10
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