Saturday | 11 October, 2008
Computerworld
IE7 goes into the ditch on some PCs
Microsoft posts work-arounds to fix problem posed by May 8 update
Gregg Keizer 18/05/2007 08:20:49

Computerworld Buyer's Guide - Vendors Matched to this Article
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

Some users aren't able to use Internet Explorer 7 (IE7) after installing this month's six-bug patch, the Microsoft security team acknowledged late Wednesday as it published a work-around for the problem.

"The issue here is that after applying the update, these users may then see the 'File Download -- Security Warning' dialog box raised when starting IE," said Christopher Budd, a program manager with the Microsoft Security Response Team (MSRC) in a blog post. "After you close the dialog, you then cannot start IE."

According to Budd, the dialog box appears only on machines where the Temporary Internet Files directory, which is used as IE's cache folder, has been moved. IE will not have the proper access rights to the folder in its new location and so will throw up the warning and refuse to run.

Although the IE team said it's looking into the behavior, the MSRC has generated a support document with two work-arounds that users can apply to fix the problem. The first work-around is to simply return the cache folder to its previous, default location; the second is to grant the required permissions to the folder in its new location.

Some users on the Windows Update support forum, however, swore that they had not moved the Temporary Internet Files (TIF) directory, but were being locked out of IE7 just the same. A user identified as Ottmar Freudenberger summarized an alternate rationale for the problem on Microsoft's IE blog.

"It's irrelevant whether the Temporary Internet Files folder has been moved from the default location," said Freudenberger. "The issue is the subfolder 'PhishingFilter.' Deleting that folder will solve the issue. Also moving the TIF folder via the Internet Options to *any* other folder will resolve the issue too, since with moving the TIF the 'PhishingFilter' subfolder is deleted and recreated as soon as you [enable] the Phishing Filter in Internet Options."

Both IE7 on Windows XP SP2 and IE7 on Vista are affected by the bug in the May 8 update.

Computerworld Buyer's Guide - Vendors Matched to this Article
More about VIA, Microsoft
Market Place

Computerworld Member Login


 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
Whitepaper

Understanding Email Marketing: A Guide for SMBs

Email marketing is often viewed as a marketers silver bullet. If used effectively, email campaigns will provide strong results for a limited spend each and every time. Download this white paper to discover how email marketing can work for you and your business.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links