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ICT consultant and educator Pink Elephant said increased demand for ITIL (IT Infrastructure Library) skills drove the addition of more certification courses this year in Australia.
The ITIL Practitioner course modules: Configuration, Change & Release Management and Service Desk, Incident & Problem Management will be held in Sydney, Canberra, Brisbane and Melbourne.
The courses are targeted at IT managers, supervisors or team leaders, as well as application developers and helpdesk staff, and aim to provide an understanding of integrating key ITIL processes and enabling a stable IT environment.
"ITIL is definitely reaching new heights in this region," said Rachel Pennings, vice president at Pink Elephant, Asia-Pacific. "Many more organizations are recognizing ITIL as a priority, are getting past the foundation level, and are investing in more role-based study for their IT staff."
The courses, for which Foundation Certificate in IT Service Management is a prerequisite, cost $3930 each.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
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Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
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Revolutionising Back-up and Recovery
Rapid adoption of virtual server technology, and the challenges associated with the backup and recovery of ever-growing stores of information is causing a number of IT managers to reevaluate their data protection strategies. New backup and recovery methods which use data de-duplication technology to reduce capacity and network bandwidth requirements are being deployed to keep up with explosive data growth, shrinking backup windows, compliance initiatives and security concerns. Read on to find out more.
Comments
Fantastic!
I saw this post... and thought I would share about an ITIL Training company...
Vyom Labs ( www.vyomlabs.com ) also offers all ITIL courses...
More importantly, they are also into ITIL ITSM Consulting practices, and their trainers are industry professionals with hands-on experience...
You can have more information about the course ware over their website...
All The Best!