Thousands or air passengers in Japan saw their flights cancelled or delayed on Sunday after computer system trouble at All Nippon Airways (ANA) led to problems with the airline's check-in system nationwide.
Most of the problems occurred at Tokyo's Haneda airport, which is the main domestic airport serving the Japanese capital. A total of 53 flights were cancelled and 259 flights were delayed by more than 1 hour, Rob Henderson, a spokesman for ANA, said Sunday evening. The problems affected more than 51,180 passengers.
Airline executives apologized for the trouble at a news conference.
The problem occurred in communications between a server and check-in terminals at airports and was rectified at of 11a.m. local time (2a.m. GMT) but as of Sunday evening the exact nature of the glitch had not been identified.
In May last year problems in the link between ANA's main host computer and the servers that connect to the check-in terminals caused the cancellation of 130 flights and the delay of 306 flights. Around 69,300 passengers were affected by that problem.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
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IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
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IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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