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What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening? - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
Order Takers to Innovators 02/10/2007 15:20:08
How four CIOs energized their staffs to take risks with new technology and generate fresh value for their businessesWhen David Behen became IT director for Washtenaw County, Michigan, the department was little more than an order-taker. And not a very good one. It was kind of like the waiter who makes you wait, then brings the entree with the mains and brings you a bottle of Grange when you asked for a carafe of the house red - +
Your World. . . Hacked 02/10/2007 10:51:23
As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to competeThe call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
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The specter of moderate global IT growth continues to hang over vendors' financial news, which this week includes IBM's stock buyback, distributor CDW's plan to go private, and layoff news from Motorola.
These moves are examples of how tech companies are dealing with global IT growth that most analysts say will be moderate -- somewhere in the 6 percent to 7 percent range. That's not a bad growth rate for a mature industry but nowhere near the double-digit growth rates that IT saw in the late 1990s.
In this climate, organic sales alone are often not enough to achieve the kind of growth that inspires investors and instills confidence in volume buyers. The types of moves announced this week often provide temporary excitement, but leave questions about long-term consequences.
IBM Tuesday announced it completed part of its previously announced stock buyback program, purchasing 118.8 million shares for $US105.18 per share. That equals about $US12.5 billion. IBM shares closed the day of the announcement at $US105.91, up by $US0.73. One reason investors like this sort of news is that, with fewer outstanding shares on the market, companies find it easier to report robust per share growth.
The long-term question, though, is whether companies would be better off spending money on product development, equipment, acquisitions or other investments. IBM is considered an R&D leader, so in this case the stock purchase was not criticized.
Another way of dealing with the pressure of having to show steady growth quarter after quarter is to simply get out of the public stock market altogether. CDW's announcement this week that it entered into a pact to be acquired by private-equity investment firm Madison Dearborn Partners (MDP) for $US7.3 billion is one such move. With the announcement, on Tuesday, CDW followed in the footsteps of similar moves to go private by companies such as electronic payments company First Data and customer information management software developer Acxiom.
The advantage of going private is that it's easier to focus on long-term strategy when company managers have to deal with a small cadre of investors. But new owners sometimes strip company assets and sell them off, or enact drastic cost cutting measures.
To assuage customers (and employees) John Edwardson, CDW chairman and CEO, said in a conference call Wednesday that he didn't expect layoffs, and that CDW management would stick around. CDW shares jumped to $US83.11 on the day of the announcement, up from $US75.56 the day earlier.
Cost cuts are another way of dealing with a tight market and falling profits. On Wednesday, Motorola said it will lay off 4,000 workers, expanding previous plans for layoffs. The company, which lost money last quarter, said the latest move would save $600 million annually. While investors often applaud cost control measures, staff reductions ultimately do nothing for the central issue facing tech companies: product development and marketing. Addressing this issue Wednesday in an investors meeting, CEO Ed Zander said the company will increase profits by developing an array of multimedia mobile devices, rather than rely on single, blockbuster products like its Razr phones.
Investors took a "show-me" stance. Company shares lost ground on the day of the announcements.
Dell fared better after it announced, late Thursday, that it will cut its 78,800-strong workforce by 10 percent. Within 30 minutes of the announcement, made as part of its quarterly report, Dell shares jumped in after-hours trading by $US1.63. Dell profits have slipped over the past year and it is still embroiled in an accounting inquiry, but investors have applauded cost-cutting moves by Dell over the last few months, especially since they have been accompanied by complementary plans to break with tradition and start selling through retail.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
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