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Enterprises are facing an exploding "culture of connectivity," with global information workers using an increasing number of devices and applications, according to an IDC study released on Tuesday.
In a worldwide study sponsored by Nortel, IDC found a considerable number of what it calls "hyperconnected" users -- those using at least seven devices and nine applications. The survey covered nearly 2,400 working adults in 17 countries.
Employers will need to make accommodations for the new wave of hyperconnected persons as these people become the next-generation workforce, IDC and Nortel argued.
The hyperconnected accounted for 16 percent of the population in the study. They are using gadgets ranging from phones to laptops to PDAs and even car-based systems. Applications being used on these devices include Web 2.0 applications, such as Twitter, Second Life, and wikis. Also prominent are applications like text messaging, instant messaging, and Web conferencing.
Behind the hyperconnected were the "increasingly connected," who use four devices and as many as six applications and account for 36 percent of the population.
"The conclusion is that there is this groundswell," for the increasingly connected to move into hyper-connected status and for the hyper-connected to move into the workforce, said Vito Mabrucco, senior vice president at IDC Canada.
Increasing demand for connectivity and applications as well as the blurring of personal and business use of technology is expected to tax telecommunications networks, broadband networks, and high-speed networks, Mabrucco said.
IT, said Nortel CTO John Roes, needs to embrace the idea of the business and personal IT experience blurring. Different assumptions will have to be made on network security. The user experience will need to be extended to new media.
"As an example, imagine if a good chunk of your workforce wants to collaborate about work in a site like Facebook," Roes said. Employers will have to make that secure and predictable, which can be done but requires a different approach to technology, he said.
The next workforce presumes that employers are embracing technologies like Facebook, according to Roes.
Companies can turn this trend into revenue opportunities by, for example, connecting with customers via Facebook, said Roes. Also, networks will need to be built to scale to the size of the customer base rather than to the number of employees. This could mean building a network to accommodate 1 million customers rather than one that handles 20,000 employees. A government agency, for example, might scale to millions of customers.
With the new usage trends, IT and telecommunications will converge, Mabrucco said. Unified communications, which is promoted by companies such as Microsoft and Nortel, will make an impact, according to IDC and Nortel. Networks will need to accommodate identity, presence, location, telephony and data.
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Prioritizing Services with IT Service Management (ITSM)
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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Solve Exchange Storage Problems Once and For All: A New Approach without Stubs or Links
The management of Microsoft® Exchange storage growth is the most challenging problem facing Exchange administrators. Because of the popularity of email as a communication technology, and because users tend to keep email, maintaining adequate storage on the Exchange Server is a constant challenge. Learn how to maintain the space you need by reading on.












