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Understanding the Project Management Office 05/02/2008 12:59:53
Excellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMOExcellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMO - +
IS's Seven Levers of Growth 04/02/2008 13:12:50
CIOs and their IS organizations need to play a greater part in enterprise top-line growth. The challenge is to understand that growth and contribute in the right wayGrowth remains the top priority for most business executives. In most enterprises, this means make more profits - +
P&L Management 101 04/02/2008 13:09:05
Now that you find yourself in charge of a revenue line, it’s time to start thinking about how to manage your new businessCIOs often yearn for new worlds to conquer. For many, the first step on that journey is to earn the right to manage a P&L. In order to achieve that goal, executives listen to their external customers, engage with the business, focus on innovation and look for new revenue opportunities. These CIOs build new business models and sell them to their CEOs. In return, they receive the keys to P&L management - +
Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
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Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
"Harry Potter must not escape."
Those were the words that J.B. Hunt Transport Services received from Scholastic, the US publisher of the Harry Potter books, as it prepared to ship tractor-trailer loads of the final book in the wildly popular series to distributors' warehouses nationwide last summer.
The publisher was determined not to release any copies of the book before the official on-sale date. One reason why Scholastic chose J.B. Hunt over other trucking services was the carrier's ability to ensure that "we knew where the load was and that it couldn't be delivered early," says Kay Palmer, CIO and executive vice president.
J.B. Hunt had a three-hour window in which it was expected to distribute hundreds of trailer-loads of books to locations nationwide. The company staged the delivery by picking up the books from the printer early and storing them in secure, fenced holding areas positioned within 150 miles of every delivery location.
The operations center used GPS technology to gain visibility into these areas by monitoring the location of every trailer hourly. Operations could also "ping" each trailer, and, using data from infrared sensors inside each trailer, check that the contents were inside.
To ensure that the trailers remained securely on location, the trucking company used a technique called geofencing to create a virtual perimeter around each distribution point. If a trailer moved just one-tenth of a mile beyond that invisible perimeter line (set by specifying surrounding longitude and latitude coordinates around each address), the system alerted the dispatch center.
If a truck left too early, dispatch could contact the driver. The system also created alerts if a given trailer hadn't left by the end of the three-hour dispatch window. By using the technology, J.B. Hunt was able to meet the terms of its contract. No books were delivered early -- or late.
That's just a simple example of how technology is beginning to transform the trucking business -- and just in time. Faced with rising fuel costs, tighter regulation and fierce competition (there are more than 800,000 trucking companies in the US), major carriers are beginning to adopt a constellation of emerging technologies that promise to improve efficiency and safety while helping them comply with federal safety and labor regulations.
The technologies include enhanced systems that monitor and communicate vehicle conditions and performance, enhanced GPSs that keep tabs on tractors and trailers, and safety systems that issue warnings or even take action to help drivers avoid an accident -- all working in real time.
"Productivity solutions have arrived," says Palmer, adding that J.B. Hunt has invested in many of them. Most of the technologies coming out today have been evolving for five to 10 years. Not all of them are ready for the road, she says, but many are close enough that she expects the company to adopt them more broadly in the next few years.
In some cases, the technology has finally matured enough for production use; in others, the prices have finally dropped to the point where carriers can justify the extra cost. Here's a look at what's already here -- and what's coming.
Computerworld Member Login
Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Interactive Intelligence Releases Enhanced SIP Proxy for Distributed Enterprises and Call Centres 2008-08-28 12:52:00+10
Mimosa Launching Cutting Edge Networking Products at TechEd 2008-08-28 11:16:00+10
StorageCraft builds team to handle run of success 2008-08-28 11:01:00+10
Opengear’s New KCS6000 IP Enables Legacy KVM Devices in the Data Centre 2008-08-28 08:53:00+10
Global SAP Consultancy invests in Canberra 2008-08-28 07:45:00+10
An EMC Perspective on Data De-Duplication for Backup
Explore the factors that are driving the need for de-duplication and the benefits of data de-duplication as a feature of an organizations backup strategy.












