Please wait while the page is being loaded Skip this advertisement >
Saturday | 6 December, 2008
RFID, presence and privacy
Joanie Wexler (Network World) 09/06/2005 12:00:17

I shuddered not once, but twice during a recent local newscast that demonstrated how a mere fingerprint scan will soon replace an ATM or credit card swipe for the purchase of goods and services.

The first shiver was for the ease with which I'll soon be blowing wads of cash with literally the touch of a finger. The second, with a slight nod to Anna Ayala of the Wendy's finger-in-the-chili fiasco and a big one to Tom Cruise's retinas in the 2002 flick "Minority Report," came as I envisioned opportunists eagerly hacking off the index fingers of people with fat bank accounts.

It sounds preposterous, but we do keep inventing things with scary downsides that need some consideration up front. Take the potential privacy issues associated with presence applications. Within a couple of years, they will be enhanced with radio frequency identification (RFID) technology to fulfill part of their location-tracking requirement.

Presence, as you likely know, is about a centralized unified communications application working across wired and wireless networks to keep track of who you are, where you are and what you're doing. Its goal from a business perspective is to help you manage dynamic communication; to automatically let in the important communication that you need, even in exceptional circumstances, yet send non-urgent communication to a mailbox if you are already constructively engaged.

One part of the location piece of presence will be RFID tags in mobile communications devices. In a healthcare setting, the nearest doctor to a patient in crisis with the most appropriate skill set can be quickly located and dispatched, improving patient care and possibly saving lives.

Retailers with RFID readers throughout their stores might identify customers carrying mobile phones with RFID tags and match them to their purchasing and preferences files. This could be helpful. Or it could be a travesty, depending on how the retailer deploys and manages the technology.

Much in the way talking heads greeted Tom Cruise's "Minority Report" character, John Anderton, by name to sell him his favorite brands in the mall of 2054, we could suddenly find ourselves barraged by video ads, e-mails, SMS messages and phone calls, all pushing something in the store that applies to us.

Customized service is great to have; but we need it managed in a way that is helpful rather than intrusive.

Computerworld Buyer's Guide - Vendors Matched to this Article
More about Ayala, HIS Limited
Computerworld Buyer's Guide - Vendors Matched to this Article
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.
Newsletter Subscription
Sign up for our Computerworld newsletters!
RSS Feeds
Market Place

 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
Whitepaper

The state of Middleware

Middleware delivers unprecedented visibility and control over your business by making timely information available to decision makers. Organisations are using Middleware to leverage their existing IT investments, while optimizing their IT and business operations, securing their infrastructure and driving compliance. Read on to discover how Middleware can help you increase your businesses profitability.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links