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SharePoint 2007: A Tool for All Reasons 04/02/2008 12:56:06
SharePoint 2007 packs in a sometimes confusing array of features from workflow to search. Here’s how smart IT leaders are making thisAs the technology partner (head of IT) at global law firm Bryan Cave, John Alber saw increasing resources being devoted to keeping multiple information systems integrated and the data flowing among them. Over time, the law firm brought in what it considered the best tools to handle tasks such as document repositories, e-mail management, conflict-of-interest databases and calendar management, to help attorneys and support staff research, collaborate and stay abreast of case developments - +
What It Takes for a CIO to Be a CEO 30/01/2008 11:57:26
With help from the CIO Executive Council, we tap into research about successful executives. Read on to learn more about the competencies CIOs need to develop to take the corner office, where CIOs fall short — and what CEOs expect from CIOsWith help from the CIO Executive Council, we tap into research about successful executives. Read on to learn more about the competencies CIOs need to develop to take the corner office, where CIOs fall short — and what CEOs expect from CIOs - +
Performance Artist 10/12/2007 13:06:09
Business performance is the measure of IT value — full stopThe value of a business investing in IT - like investing in any other asset, such as real estate, a new factory or a TV commercial - is its ability to support and improve business performance. This means that IT value is business value and is expressed as the ratio of business performance to IT investment - +
10 Keys to a Successful Business Intelligence Strategy 03/12/2007 13:39:13
You need to have an executive sponsor and a business intelligence strategy in place before you start thinking about which vendors to evaluateYou need to have an executive sponsor and a business intelligence strategy in place before you start thinking about which vendors to evaluate - +
5 IT Projects That Need Your Attention Right Now 05/11/2007 14:25:06
You have only so much funding and time, so don’t waste either of them. These projects can make you a hero or at least can save you from one of those terrible “learning experiences”There's always too much to do. If you had an infinite budget and project schedule, or at least more resources than you have now, you could accomplish impressive things for your company. Performing triage means you need to pick IT projects that can deliver the most bang for the buck.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
Hot tech startup: Ribbit
Founded: 2006
Tech breakthrough: A multiprotocol, Class 5, soft telephony switch with a development environment for business app integration.
Business problem addressed: Integrating voice and data into business workflow
What the technology does: Ribbit's founders like to call their two-year-old startup "Silicon Valley's first phone company." But that label hardly tells the story. Ribbit is a software platform that lets developers create voice and telephony applications in a familiar Web application development environment. Once built, those applications can be linked to other Web apps, including SaaS-based CRM from Salesforce.com and other companies.
"Our premise is that cheap dial tone such as VoIP has a place, but it doesn't solve the business needs of companies to put voice-based data into the workflow," says co-founder and CEO Ted Griggs. A Salesforce.com developer, for example, used Ribbit's API to build a mashup that converts voice messages to text and then drops the data into Salesforce CRM. Users can also call into the application remotely to add information or view data. An application engine running on top of Ribbit's core APIs provides tools to enable features such as single sign-on, billing, or ordering.
How the technology works: Underlying the development environment is a soft telephony switch that allows calls to be initiated and answered on multiple devices -- including landlines, mobile phones, VOIP, or a Flash widget on a user's desktop -- and run across standard communication protocols such as SIP, Skype, Google's XMPP, and the Salesforce Connector. Ribbit's APIs are open; the switch was tested and certified by Lucent.
The Ribbit API currently delivers more than 40 methods for connecting to the Ribbit service. Developers can use scripts prepared by the company that allow quick development of functions including making calls, receiving calls, listening to, reading, recording, and sending voice messages.
Forward spin: Expect to see Ribbit go beyond sales force automation; integration with vertical applications in finance, real estate, medical, and others is on the way. The company claims that more than 4,000 developers have downloaded the APIs. It will make money through revenue-sharing deals with developers who create viable commercial applications.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
Unified Communications: Justifications and Predictions
Building a business case for Unified Communications is currently more of an art than a science. However, the difficulty of building a business case for UC does not mean that there is none - just that we need to view (and measure) UC's benefits in accordance with the stage of maturity of the technology's adoption. Read on to find out more.
