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Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening? - +
Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
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At the recent US Computerworld Premier 100 conference, IT leaders searched for a clear pathway through many challenges: the rising tide of globalization, offshoring, mergers and acquisitions, and rapid technological change. Attendees debated how to make postmerger IT integration projects move more quickly and how to consolidate infrastructure while innovating in areas such as enterprise data warehouses and analytics applications that can cut costs and generate revenues.
One of the more perplexing conundrums, and an area where the answers should be clearer, is the challenge of finding enough highly skilled technologists. "The shortage of IT talent is a major challenge to staying competitive," lamented one P100 honoree in a panel discussion. But where IT sees a shortage, the public may have a different view.
In the broadest sense, there is no shortage. Technically speaking, there is exactly enough trained IT talent in the market to fill all available positions at the current salary levels. That doesn't mean that the labor market isn't tight or that it's not difficult to find a qualified engineer in Plano, Texas. But those who put all of the blame on public schools, higher education and a lack of interest by the next generation are forgetting something: Students have always poured into the most lucrative and promising careers. If IT salaries doubled tomorrow, college students might give IT another look and start switching majors; the flow of newly minted technologists would quickly increase.
If only it were that easy. Money is just part of the solution. Today's students need to know that IT is a viable long-term career path. Unfortunately, industry and the media have been complicit in propagating the myth that IT is a dead end. First, the dot-com crash shattered the illusion that those in high-tech jobs would always emerge from economic turbulence unscathed. Now, students are hearing that a four-year degree in programming or engineering doesn't matter because all of those jobs will eventually go offshore to foreign workers at very low wages. A generation has been dissuaded from pursuing what is in reality a very promising career choice. But they shouldn't have been, and here's why:
- IT has become vital to business profitability. At Harrah's Entertainment, for example, projects that are part of an ongoing operational CRM initiative are producing a higher internal rate of return than would adding buildings and infrastructure, and the CRM projects are generating revenue increases of 10% to 50%. Those initiatives depend on IT, including data warehouse and business intelligence technologies.
- The fast pace of technological change keeps IT careers interesting. As the costs of processing power, storage and connectivity continue to drop, more and more business processes are being auto-mated. IT is and will continue to be a growing part of business.
- The threat of offshoring is overstated. Globalization is indeed redistributing some IT jobs. Many positions -- especially those that can be virtualized -- are migrating to low-wage locations. But many aren't going anywhere. Ultimately, all business is local. Cultural, proximity and time-zone limitations do matter because they can affect customer service, customer trust and customer loyalty. Perhaps that's why Dell is expanding its call center in Oklahoma instead of New Delhi. Meanwhile, broadband and voice over IP are giving more U.S. workers the agility to compete by working from home in virtual call centers.
- The globalization of IT is an opportunity. Global businesses are moving some highly skilled IT jobs into overseas offices, placing key human resources closer to customers in each market. Some view this as an exodus of skilled jobs from the U.S. But the idea that all highly skilled IT jobs in a global company should remain centralized here is as ridiculous as assuming that all of those jobs will go to India. The good news is that the next generation of IT professionals will find a global job market with opportunities to live and work in many different countries.
- Demand for IT workers in the U.S. will remain strong. The H-1B visas that enable foreign workers to take high-tech jobs are often viewed as a threat to U.S. workers, rather than the stopgap measure they are. Former Intel CEO Craig Barrett has stated that wage differentials aren't the issue and that Intel would hire more U.S. engineers if it could find them.
The future for IT is brighter and the playing field more level than the public is led to believe.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
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Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
Web Security SaaS: The Next Generation of Web Security
Discover the latest web security SaaS solutions. Learn how to increase overall security effectiveness and reduce the burden on your IT department. Uncover the security challenges facing SMB environments today and identify the critical elements that can provide you with lower-cost and easier-to-manage web security solutions.












