Not long ago, every major research firm and business consultant was telling corporate executives that IT was a strategic asset that needed to be nurtured and leveraged as a competitive advantage. Today's reality is that IT is increasingly becoming a commodity, which many organizations are still unable to use fully. As a result, in 2007 more companies will turn to on-demand alternatives, which will disrupt the IT industry fundamentally.
Nicholas Carr took a beating a few years ago when he suggested that IT didn't really matter. In his follow-up story, "The End of Corporate Computing," in the spring 2005 MIT Sloan Management Review, Carr wrote, "Imagine what future generations will see when they look back at the current time . . . . won't the way corporate computing is practiced today appear fundamentally illogical -- and inherently doomed?" While some IT professionals may believe they succeeded in pushing Carr's views aside, because he is not as visible today, his Web site shows he is still busy speaking to executive groups, as well as at industry events, worldwide.
The reason: Corporate executives and users are fed up with the shortcomings of traditional IT and legacy applications, and increasingly are willing to test a widening array of online alternatives. Many are being emboldened by the rapid growth of on-demand services in the consumer world. Just as the traditional institutions of newspapers, television and the music industry are under attack from Google, YouTube and iTunes, so are traditional ways of managing technology and deploying software being seriously challenged by a new generation of managed service and software-as-a-service providers.
Both managed services and software-as-a-service leverage pervasive broadband deployment and other enabling technologies to deliver easier-to-use IT management and business applications on a subscription-service basis. These services eliminate the upfront capital investments, hardware and software deployment challenges, and ongoing administrative hassles of traditional infrastructure and application management.
Adoption of these alternatives by organizations of all sizes is well under way. A recent ThinkStrategies survey of 550 IT professionals and business executives found that about 40 percent use one or more managed services, and nearly 95 percent are either very or somewhat satisfied with the quality of these services.
Beyond saving time and money, today's managed services and software-as-a-service solutions also provide greater backup-and-recovery capabilities than many corporate IT shops. They also provide real-time, multiuser visibility that permits greater collaboration among workers.
Look for corporate adoption of on-demand services to accelerate in 2007, as more customer success stories about the lower total cost of ownership and greater return on investment become available. Corporate executives no longer will be asking why they should consider managed services or software-as-a-service, but why they should continue to put up with the hassles and costs of traditional IT and legacy applications. The real question will be whether their IT staff will be ready to respond to the on-demand movement heading their way.
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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Wireless LANs: Is my enterprise at risk?
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Security Inside Out
Strategies for Eliminating .PST Files
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Zones provide focussed content from Computerworld and leading technology partners.Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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