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CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
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Despite rolling out new, interactive technologies and experiencing a 43 percent increase in online traffic, the US Open reduced the number of servers it needed to power its Web site from 60 to nine during the 14-day event this year.
It did so using virtualization technology from partner IBM, which has long been hosting the US Open Web site. This year it stepped up its use of virtualization technology on its pSeries Unix servers to reduce the hardware needed to support the increasingly popular Web site.
The US Tennis Association, which runs USOpen.org, has seen traffic to the Web site more than double in the last couple of years, from about 2.7 million in 2004 to about 6.5 million this year, during the event that ran Aug. 28 through Sept. 10, says Jeffrey Volk, director of advance media at the USTA. Last year about, 4.5 million unique visitors came to the site.
In addition, the USTA made the USOpen.org Web site more interactive this year by rolling out new features such as live scoring feeds, instant-replay information, Web casts and an enhanced point tracker application that provides 3D images of the ball's trajectory in each of the 18 courts.
The USTA used the latest version of IBM's Workplace Web Content Management software, running on a System i5 server, to make it easier -- and faster -- to publish up-to-the-minute content, such as podcasts, slide shows and live radio, all designed to draw in a bigger audience.
"We fully redesigned the site, and we're producing more broadband content than ever," Volk says. The challenge, however, was working with IBM to create an infrastructure that would support a jump in traffic, but also would be economical, he says.
Virtualization was the key in addressing the USTA's concerns, says John Kent, program manager, IBM sponsorship marketing.
The US Open first took advantage of virtualization technology on the midrange iSeries in 2004, but IBM expanded the use of virtualization in the Web site's infrastructure this year, using IBM Virtualization Engine technologies, including workload management and system provisioning capabilities, on Big Blue's pSeries.
"The challenge with appreciable growth [like USOpen.org is experiencing] is how do we support that with an infrastructure and do it affordably," Kent says.
Virtualization enabled IBM to do that. "But it's more than just about consolidating servers," Kent adds.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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M2M Connectivity announces the new Sierra Wireless MC8792V embedded module for 900 MHz 3G/HSPA networks 2008-10-10 08:51:00+10
Pitney Bowes MapInfo Launches New Version of AnySite 2008-10-10 05:58:00+10
IOGEAR Gears Up in Australia 2008-10-09 20:18:00+10
Internet Service Providers offer new unlimited Online Backup from F-Secure 2008-10-09 19:42:00+10
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