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Web-based office suites are coming into their own at last. For quite a while, Web-based suites -- which offered word processing, spreadsheets, presentations, and other tools associated with desktop office suites -- were extolled not because they did these things well, but because they could do them at all. But the three major competitors, Google Docs, ThinkFree, and Zoho, have all made major improvements in recent months. They're becoming both broader, with more applications, and deeper, with more features and functionality in existing apps.
The question is: Are these three applications really ready to take on a desktop-based heavy hitter like Microsoft Office?
True challengers to Office?
Microsoft Office (primarily its Word, Excel and PowerPoint applications) has long been famous for including every possible feature, no matter how obscure -- and for imposing a hefty load of code on your hard drive to provide all those features, not to mention the heavyweight user interface it takes to support them.
Early versions of Web-based productivity suites tried hard to imitate Office, but they were at a double disadvantage: They didn't offer anything like the feature set of the Microsoft applications, and they were severely handicapped by what it was possible to do in a browser (in controlling the on-screen display of the text sizes and attributes, for example).
A couple of things have happened over time, however. One is that the programmability of browsers has been radically improved, beginning with AJAX techniques. Support for standards has improved as well (though there's still a lot of ground to be made up here), so that advanced tricks with cascading style sheets, for example, work more dependably across the available browsers and provide much better on-screen rendering of the documents.
Another change has been the spread of the open-source software movement. Desktop competitors to Microsoft Office, such as OpenOffice.org, have begun to get some traction. These suites may not come with all the features of the Office apps, but they don't come with its price tag, either. They also offer good functionality, good support for Office document formats (as well as truly open formats of their own), and you pay whatever you want to pay -- or nothing at all. As a result, users have become more open to considering alternatives to Microsoft's ubiquitous suite.
The contenders
While Google Docs, ThinkFree and Zoho vary in the breadth of the applications they offer, their features and their usability, they are all capable of doing real, useful work. They do what you expect of productivity apps -- create documents, spreadsheets and presentations -- in sophisticated fashion.
Then they take advantage of the fact that they are Web-based to add another level of productivity. In various ways, they incorporate "presence" features that let you enable collaboration with others from within the apps themselves -- you can e-mail files, share access to files (either read-only or read/write) with individual contacts or groups, or publish files (to a blog, a Web page, or a select group of contacts).
All three of these Web-based suites are free, and an account includes storage for your documents (ThinkFree and Zoho offer 1GB; Google doesn't specify a size limit, but it lets you store up to 5,000 documents and 5,000 images online).
And because you work in a Web browser, they're cross-platform applications by default: You can create a presentation on a Linux box at home, edit it on a Mac at the office, and display it on a client's PC. Support for mobile devices is still in its early stages, but versions of some of the apps are available for smart phones as well.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
- +
Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
Unified Communications: Justifications and Predictions
Building a business case for Unified Communications is currently more of an art than a science. However, the difficulty of building a business case for UC does not mean that there is none - just that we need to view (and measure) UC's benefits in accordance with the stage of maturity of the technology's adoption. Read on to find out more.







