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Dell is not at the top of the list to provide managed services, and it's going to be an uphill fight if the company chooses to get into the large global services business. The company has the brand equity and supply chain, but services are not at the core of Dell's offerings, Roehrig said.
HP's acquisition hasn't changed Dell's services strategy, said Cathie Hargett, a Dell spokeswoman.
"Customers are telling us that services can be simplified and that they should give companies more control, value and flexibility -- not complex, long-term contracts and armies of consultants," Hargett said.
Dell will continue to offer services such as remote management for everyday routines such as virus updates, asset management and software licensing. It acquired remote management services companies such as Everdream and Silverback to boost these efforts.
"We believe this is the best way to improve the price/performance of services for companies who spend 70 per cent of their budgets just keeping the lights on," Hargett said.
Dell's business relationship with EDS will continue, Hargett said.
"Dell's relationship with EDS goes back to the early 90's and continues today. We don't anticipate any change in this in the short- to midterm." Hargett said. Dell also has strong relations with outsourcers and integrators, including IBM and Affiliated Computer Services, Hargett said.
A HP representative declined comment.
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Read up on the latest ideas and technologies from companies that sell hardware, software and services. Best Practice in Building an Integrated Information Management Strategy
Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses
Mimosa™ NearPoint™ for Microsoft® Exchange Server: Email Archiving 101
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
FrontRange Solutions launches HEAT Plus Mobile to reduce help desk costs and improve service management productivity 2008-12-02 15:15:00+11
AARNet Helps to Advance Indigenous Health 2008-12-02 12:44:00+11
Orbis selects Telstra International as its data centre partner for the UK, Europe and Middle East Region 2008-12-02 11:23:00+11
ComOps Deploys Corporate Performance Reporting Solution For Healthcare Test Manufacturer 2008-12-02 10:09:00+11
Mornington Peninsula Shire implements Objective to manage knowledge and deliver service excellence 2008-12-02 09:56:00+11
Email Archiving 101—Customer Case Study
Join Lee Benjamin, a Microsoft Exchange MVP and Ryan Shipkowski, network administrator for Matthews, to discuss the process and ROI of implementing an email archiving solution, with emphasis on a case study from Matthews International.












