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Blog: What Are The Best Open Source CRM Applications? 03/06/2008 14:40:43
If you've already checked out CIO's newest survey on open source use in the enterprise, you know that among enterprise applications that IT leaders are using now, three types of open source applications top the list: ERP, collaboration and CRM.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Agile in the Enterprise
Choices in Storage Architecture for Oracle Environments
Wireless LANs: Is my enterprise at risk?
Email Archiving Implementation: Five Costly Mistakes to Avoid
Solve Exchange Storage Problems Once and For All: A New Approach without Stubs or Links
Realizing the Value of Unified Communications
Mobile Solutions Deliver Improved Efficiency to Star Track Express
Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
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Let's make this absolutely clear: this list is subjective. But isn't that what an IT manager would want -- someone who's already browsed around a lot to tell them where they should be adding an RSS feed or a favorite to their browser?
There's still a dearth of actual IT managers blogging about their role in Canada, perhaps because so many of them are too busy trying to manage their infrastructure and respond to business needs. Instead, it's the marketing mavens, the vendor execs and members of the media past and present who fill in the content gap. And, surprisingly, some of them do a great job.
My criteria for this list was pretty straightforward. Bloggers had to be fairly consistent, posting at least a couple of times a week. They had to be tuned in, both to their own local industry and the larger trends outside of Canada. Finally, they had to be good enough that I wished they were writing for me. That said, I know I've probably left out some good names.
One last thing: This list isn't hierarchical. The last person mentioned isn't the least of the best. These bloggers are all in a league of their own.
1. Mark Evans Tech
Why him? It helps that Evans was a longtime technology journalist with The Globe and Mail and The Financial Post, which means he's used to working on deadline and has no problems keeping interested in a vast range of subjects. But he's also worked the other side of the fence, co-founding the startup BlanketWare, and later working at B5 Media. He's now director of community at PlanetEye, an online travel guide. He's been doing this long enough that he knows the technology, especially on the telco side, and his entrepreneurial experience gives him credibility when he's talking about cutting edge-applications. It also helps that he was one of the lead instigators of Mesh, Canada's Web 2.0 conference now in its third year.
Sample post: "As much as writing original, insightful posts is every blogger's goal, the reality is, it's difficult. Sometimes, the ideas aren't flowing, but you still need to feed the blog every day. Sometimes, jumping into the conversation of the day just feels good. "At the same time, however, writing original content is so much more satisfying because there's a sense of accomplishment that you've been inspired by something you've read or talked about with someone. It's those nuggets of original content gold that make blogging so rewarding."
2. Rob Hyndman Law
Why him? The lawyer works with both vendors and corporate enterprises to untangle the intricate contractual issues that come up in their relationships. His interest in IT is best expressed by a quote, attributed to Gregory Benford, that appears at the top of his home page: "Any technology distinguishable from magic is not sufficiently advanced." Sometimes all he offers is a simple link and a dash of commentary, but his verdict is usually worth consideration, especially when he becomes the voice of the common user.
Sample post: "It's now been about two weeks since I installed Apple's Leopard on my two Macs, and, without a doubt, this upgrade is the worst OS upgrade experience I've ever had. I think that's saying something -- I survived Windows 98, however many iterations of XP there were, and fled to the Mac, in part, because I was tired of spending so much time on forums and technical support pages trying to get my systems to work as advertised... I spent 20 years managing multiple machines through several iterations of MS operating systems and this is the single worst upgrade experience I've ever had. And it's not over. I'm still a convert, but much less happily, and certainly much less credulously, so."
3. Social Media Group
Blogger: Maggie Fox
Why her? In a short time, Fox has become the go-to girl for everything Web 2.0. As a consultant, she helps businesses understand how to use tools like RSS, wikis and other social media to their advantage. Her client list is impressive -- SAP, Ford, Harlequin Publishing -- but it's her ability to understand how consumer trends influence enterprise behavior that makes her ideas worth reading.
Sample post: "When the noise outweighs the signal, the system stops being functional because people stop being able to productively use it... Rather than being told I need to read something, the responsibility would shift and I would need to find and read the information I require to make effective decisions or keep projects going. I'm not just talking about using things like wikis and other platforms to facilitate collaboration -- that's not news. I'm talking about thinking about how social media tools can fundamentally change the nature of internal business communication from push to pull."
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
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Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
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- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
Unified Communications: Justifications and Predictions
Building a business case for Unified Communications is currently more of an art than a science. However, the difficulty of building a business case for UC does not mean that there is none - just that we need to view (and measure) UC's benefits in accordance with the stage of maturity of the technology's adoption. Read on to find out more.












