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Process Trip 04/02/2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
9 Paths to Higher Performance 10/12/2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
Bridges Over Troubled Waters 06/08/2007 12:46:55
Full-blown business analysts are, like homo erectus, an end point in an evolutionary process. But it’s an evolution that is very much a work in progressActing as a bridge, spanning the gap between the business and IT, good business analysts are increasingly sought after by enterprises wishing to extract more value from their current and future information systems. But finding a business analyst is not easy: there are only 60 paid-up members of the Australian Business Analysis Association, and the Australian chapter of the International Institute of Business Analysis claims a paid-up list of 120 members - +
Doing Your Sums on . . . Build, Buy or Rent 05/11/2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer - +
Ticked Off at Tick the Box Mentality 04/02/2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
IT professionals touting project management, security and architecture talents might find themselves in demand as hiring managers look to round out their staffs.
According to a Forrester Research report released this week, hiring managers are seeking candidates with experience in areas such as project management, security and architecture. Also enterprise IT managers will be looking to get their staff trained in change management, service management and vendor management.
Forrester's November 2006 survey of about 280 IT decision-makers revealed that project management is a "missing skill set" in some 55 percent of respondents' IT organizations. This should turn around in 2007, Forrester says, because "IT's reputation and value to the business is largely influenced by its ability to deliver projects meeting business requirements on time and on budget."
IT managers will also be looking to increase their information security skills. According to survey results, nearly one-third of IT leaders plan to hire security staff in 2007. And about one-quarter of IT hiring managers will be looking for "professionals who can apply architecture frameworks to secure, design and operate IT infrastructure." The driving factor there is a need to "stitch together processes" and "leverage multiplatform expertise and business knowledge to articulate IT strategy."
On the training front, Forrester's research found that more IT managers will be looking to adopt the best practices in the IT Infrastructure Library (ITIL) framework. For instance, 60 percent of those surveyed said they would be devoting resources to training business analysts, relationship managers and other IT staff to develop this skill area.
"The rigour of change management disciplines underpin the push for greater automation of IT operations and the adoption of organic IT," which is Forrester's term for an automated, intelligent data centre. Other ITIL processes will garner attention in 2007 as well. Some 50 percent of respondents told Forrester they would train their staff in service management.
Another management area, vendor and sourcing management, will also gain ground in enterprise training budgets. According to Forrester, nearly half of the respondents already have centralized vendor management functions to manage 28 percent of work that is performed by outsourcers and contractors. The need for training in such disciplines will increase this year.
"The demand for training in vendor and sourcing management is palpable, with 56 percent of IT leaders planning to train their staff this year to better manage third-party relationships, negotiate contracts, assess vendor risk and monitor service-level agreements," the report reads.
The survey also found that interpersonal skills, long seen as a "soft" skill, will also be in high demand this year.
"We found that 75 percent of IT decision-makers described 'communications skills' as very important to their hiring decisions in 2007," the report reads. "Teamwork was a close second, with 69 percent rating it as very important."
Other interpersonal skills also ranked high among survey respondents. Specifically, 50 percent indicated systematic problem solving as important; 48 percent said planning, prioritizing and goal setting mattered; and 41 percent want candidates with decision-making skills.
Computerworld Member Login
Beyond Virtualisation - The Roadmap to 2012
CIO Breakfast Briefing
8:30am - 10:30am
Brisbane | 22 July | Sofitel Brisbane
Sydney | 23 July | Four Seasons Hotel
Canberra | 24 July | The Hyatt
Attend and discover:
- What happens after virtualisation
- The benefits automation drives
- When automated infrastructures will emerge
- What the roadmap to 2012 looks like
- How to deliver an automated architecture
- How to maximise your investment in virtualisation
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Vignette Appoints New Vice President and General Manager Asia Pacific 2008-07-24 15:02:00+10
Vignette Appoints New Vice President and General Manager Asia Pacific 2008-07-24 15:02:00+10
Dimension Data Appoints New General Manager – Application Integration 2008-07-24 14:00:00+10
BlueCentral offers On-Demand Security Solution 2008-07-24 13:36:00+10
iPhone 3G Hits Australia - But be Careful Where You Click, Cautions IDC 2008-07-24 10:20:00+10
EMC Data Profiling for File System and Exchange Server Environments
There has been an explosive and seemingly unmanageable growth of information in business today. Discover how EMC can utilise intelligent data analysis to develop a strategic plan for your business and optimise your organisation’s file system and Exchange Environments.









