Managers'reality check: Your top workers can almost always get another job, even in a shaky economy.
"The best employees are being recruited at any given time. Managers need to make that assumption and create an environment that's going to make them want to stay," says Paul De Young, a talent management practice leader at Watson Wyatt Worldwide, a global consulting firm.
Are you really doing that? Or do your management tactics have people scurrying for the exits? Before you answer, consider these cautionary tales that can help you avoid pushing your own top talent out the door.
Mistake No. 1: Keep the creative juices bottled up
"Programmers and developers have their own views -- reasonably strong views -- on how to do things, so it's not uncommon to hear that there are clashes between them and managers," says Pradeep K. Khosla, founding director of CyLab and dean of the College of Engineering, both at Carnegie Mellon University.
Khosla points to an acquaintance who quit his programming job because he wasn't allowed to pursue his ideas about the IT architecture he thought the company needed.
The better way: Even the most talented workers won't get their way all the time, but managers need to balance employees' creative ideas against corporate policies and programs.
"The organization has to create a culture from the top management down that gives people an opportunity to be creative," De Young says.
And though most companies can't adopt a model like Google's, which lets engineers spend 20 percent of their time pursuing their own projects, De Young says many can and should allow their top staffers some time away from their normal duties to delve into projects that stretch their imaginations.
Mistake No. 2: Micromanage your staff
It's hard to imagine the founding executives at a $1 billion company demanding that they approve all IT expenditures over $1,000, checking employees' time sheets and requiring retention agreements for workers seeking job-related training.
But Adrian M. Butler, vice president of IT-telecom and support services at Accor North America, knows an IT director who found himself working for those executives.
The tight management control was a clear and extreme case of micromanagement. "It led people to feel there was a lack of trust in their abilities," Butler says, noting that the IT director left his job after just two months.
"He didn't feel empowered in the role," Butler says, adding that the manager who hired the IT director also left for similar reasons.
The better way: This problem is tough because the tendency to micromanage is more a personality trait than a policy decision, says Franz Fruehwald, CIO at Catholic Human Services-Archdiocese. He has also experienced that type of manager in the past.
But if you solicit honest feedback from close associates, you can recognize and curtail micromanaging behavior in yourself, he says. "I have a couple of direct reports who have the ability and permission to speak to me frankly," Fruehwald says. "I tell them,'You need to give it to me straight.'"
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- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Epicor® Cited as an Order Management Solutions Leader by Independent Research Firm 2008-12-05 15:52:00+11
F-Secure: Growth In Internet Crime Calls For Growth In Punishment 2008-12-05 13:00:00+11
International researchers gather in Sydney to preview the clever web 2008-12-05 09:48:00+11
Borderless corporate networks to shift focus to secure content management in Australia in 2009 2008-12-04 16:06:00+11
IDC Says Asia/Pacific Excluding Japan IT Market Will Remain The Bright Spot... 2008-12-04 15:04:00+11
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Web 2.0 applications are all the rage, offering us tremendous value when it comes to collaboration and communication. They also open us up to new kinds of attacks however, and can cause problems in keeping systems and data secure. Read on to learn about the new attack methods and how you can defend yourself and your business.












