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Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
Ask CIOs what keeps them awake at night and legacy mainframes rate high on the priority list.
In a frank admission to ICT Outlook Forum delegates last week, Qantas CIO Fiona Balfour said porting Cobol script from the airline's Unisys Univac was a challenge haunting her waking hours.
In a stern warning to banks, carriers and the government, Balfour said she was not alone and there are plenty of CIOs in the same predicament.
Describing it as a huge, deep and often unaffordable challenge, she said the problems associated with migrating legacy systems in IT shops more than 30 years old is one which the large banks, Telstra and government agencies share.
"They won't be able to see [the problem of legacy migration] yet with the clarity I see it, but that is because I am in a 50-year-old IT shop," Balfour said.
"There are very limited options once you get down to the pointy end of the systems age ... we have had very good business value from them and we forget we invested in something with a relatively short timeframe and we always intended to replace it with something, but then the system gets deeply embedded.
"It gets connected to 250 other systems like our engineering and maintenance systems, so the problems of changing get harder."
Balfour said the airline's engineering and maintenance systems are in Cobol and sit on a Unisys Univac (Sperry) environment.
"We cannot run an airline without them, because they are our client system for the aircraft and as we buy more aircraft we have huge data sets (in terms of volume) that we have to keep online," she said.
"Now these systems are very old, and of the original architects and designers of the system - three of the guys who worked on the system have retired and one of them died two years ago - yet we have had three attempts in the last decade to try and build a business case to get this onto a Unix environment.
"I can cope with Cobol on an EVS (Enterprise Vision System, a business rule and extraction tool) environment, but the overall cost of replacing these systems is huge."
She estimated the cost to be more than $100 million, adding that the business risk is extraordinary.
"If we have one error in data conversion then the fleet has to be grounded," Balfour said.
In the last four years alone, she said Qantas has changed the reservation system, the inventory system and the human resources system.
"We are in the middle of a project to change the general ledger and schedules system; all of these are embedded systems and the options available are to get all Cobol on Univac ported onto an IBM system in order to get the mainframes to run the code. Or we can recompile the data onto Unix," she said.
Balfour said the airline would be lucky to extract business rules from the code and if they were exceptionally lucky they could normalize the data and get it onto a different database.
"But that is probably something we couldn't do in Australia. To do this economically, we have to do it offshore, but then you have risks involved in doing that," Balfour said.
"There is no shortage of Cobol programmers, but my point is, on the assumption that nothing else changes, the time will come [when it has to be done] and I think you have between five and 10 years depending on what happens in the Australian marketplace."
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
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