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In the wake of the disaster at the World Trade Center, AT&T Wireless Group reported losing access to some network sites based near or at the Manhattan office complex Tuesday. AT&T Corp., AT&T Wireless, and Sprint Corp. said an inundation of calls was taxing their networks, although calls still were going through.
To assist with recovery efforts, AT&T Wireless has deployed 1,300 wireless phones to federal and local law enforcement and rescue organizations such as the Red Cross, Federal Aviation Administration, airlines, and FBI to assist in immediate communications needs.
The loss of some network equipment that was housed at the World Trade Center has forced Sprint to reroute some calls to other facilities.
Sprint sustained damage to its wireline system because of the equipment loss, according to the company.
"We had some network equipment in one of the twin towers and obviously, it was destroyed," said Mark Bonavia, spokesman for Sprint, in Kansas City, Mo.
The damage forced the carrier to reroute calls to other facilities, and has caused some call "blockages," in which callers were receiving fast busy signals, Bonavia said.
Basking Ridge, N.J.-based AT&T said in a statement it had suffered no damage to long-distance networks as a result of the terrorist attacks.
Instead, AT&T attributed disruptions to high call volumes and suggested calls not be placed to New York or WashingtonAT&T Wireless reported experiencing one of its heaviest call volume days ever, but the network overall is functioning. The company did have a small handful of sites down in Manhattan that were in or nearby the Trade Center.
Additionally, the company is requesting that customers and employees avoid making nonessential calls into and out of critical areas on the East Coast so that more circuits are available for emergency use.
"We're asking customers and employees to try to refrain from using their wireless [phones] unless it's urgent," said AT&T Wireless spokeswoman Danielle Perry, in Paramus, N.J.
To further improve coverage in the city, AT&T Wireless is rerouting traffic and redirecting some of its antennas. For example, the company is deploying "COWS," or Cells On Wheels (essentially cell towers that are mobile and can be moved from place to place for such an emergency), in Jersey City and Brooklyn (east and west of Manhattan) to help improve call capacity.
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Prioritizing Services with IT Service Management (ITSM)
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
The Next CIO is You
The revolution is underway. Market dynamics are fanning the flame of change and innovation. Business is ultimately only as good as its IT organization. And an IT organization is only as good as its CIO. Read on to discover the revolution changing the role of the CIO. Are you on board?









