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Google went from startup to behemoth in record time. But there are increasing signs that Google has become just another fat, happy, and even arrogant company, no longer the lean, industry-changing giant of the past. And that spells good news for Microsoft.
There are numerous signs that Google has lost its mojo. Let's start with the way it treats its employees. Google has prided itself on the many perks it offers those who work for it. The pact has always been clear: Google will treat you like a king, if you in turn work long, hard hours. That free food, after all, is fuel for those willing to work harder and longer hours.
An eye-opening article in the New York Times, though, shows those days are gone. In it, Joe Nocera details how Google has decided to nearly double the cost of day care for its employees, who have complained bitterly about the change.
The story reveals a surprisingly high level of arrogance. It claims the following happened at a company meeting:
In June, the Google co-founder Sergey Brin said he had no sympathy for the parents, and that he was tired of "Googlers" who felt entitled to perks like "bottled water and M&Ms."
A Google spokesman denies that it ever happened, of course.
This is far from an isolated instance. There are many other similar signs as well, notably numerous Google employees heading for the exits, with unpleasant tales to tell. Most telling of all is Sergey Solyanik, who recently left Google for, of all places, Microsoft, where he had previously worked. In his blog, here's one thing he notes about the atmosphere at Google:
There are plenty of silly politics, underperformance, inefficiencies and ineffectiveness, and things that are plain stupid.
Instead of focusing on them, though, he talks about the actual engineering work and the underlying business plan, and he's not impressed:
I was using Google software - a lot of it - in the last year, and slick as it is, there's just too much of it that is regularly broken. It seems like every week 10 per cent of all the features are broken in one or the other browser. And it's a different 10 per cent every week - the old bugs are getting fixed, the new ones introduced. This across Blogger, Gmail, Google Docs, Maps, and more.
Ultimately, he believes, Google business practices are not sustainable, because the focus is on engineering and the "coolness" factor, rather than on services that people will actually find useful:
The culture at Google values "coolness" tremendously, and the quality of service not as much.
There are plenty of other Googlers who have left as well. There's the blogger who calls himself the Digital Hobbit, who said that he left Google in large part because the company had simply gotten too big.
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Prioritizing Services with IT Service Management (ITSM)
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Wednesday 20th, August 2008
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Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
From Indian roadside selling candles to three Australian Business Awards: OCA Group divisions triumph 2008-09-08 16:46:00+10
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Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
Network Aware Service Management
Today's complex, distributed and virtualised IT environments are almost impossible to manage. Learn how to obtain end-to-end visibility, as well as automated root cause analysis from within Microsoft's System Centre Operations Manager 2007, creating a unique solution that addresses the need for network-aware, end-to-end service management.









