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How to Get Real About Strategic Planning 04/02/2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such
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A while back, I wrote about the concept of social networking. The upshot: Although the wisdom of crowds may be overhyped, the phenomenon of social networking isn't.
Interesting enough, though, IT executives aren't particularly enthusiastic about this particular trend. It could be that many of us are too old. According to the generational "digital divide" theory, those younger than 25 (sometimes called "digital natives") are so fluent in technology that using it to communicate with friends is as natural as breathing. (Except for e-mail, which I've heard described as "a good way to send thank-you notes to your friends' parents." Ouch!)
But I don't think that's the real issue. Aside from the fact that many IT folks actually do fall into the digital natives demographic, we have a bit of a love-hate relationship with technology. For one thing, we can simply overdose: As a youngish IT exec put it recently, "If I'm not working, I don't want to be staring at my computer screen."
And we're not exactly great with socializing in general. There's the 25-year old guy I overheard at a recent tech conference: "I'm not a big fan of social networking, because frankly I don't really care what other people think." (He gets points for honesty, if not diplomacy.) Then there's me: Around my (highly technical) workplace, my nickname is Spock -- for my complete tone-deafness to emotional nuances during conversations. Or maybe it's the haircut ... I'm not asking. At any rate, social stuff isn't necessarily our forte.
But here's why we need to pay attention to social networking: It's about to hit our organizations in a major way. Unless you work at a university, you probably don't think wikis, blogs, Facebook and the like apply to you.
You couldn't be more wrong. Look at what's going on inside Cisco: As CEO John Chambers recently noted, Cisco's seen an exponential explosion in the use of collaborative technology in the past six months. Blogging doubled in usage in four months; the number of wiki pages increased sevenfold in six months, and the number of video blogging files increased fourfold in the space of six months, while users grew eightfold.
OK, the guy makes a lot of this gear (Cisco's a major supplier of telepresence technology) so there's room for a bit of hyperbole. And Cisco employees aren't exactly your typical technophobic luddites. But in many respects Cisco is a bellwether company in its internal use of technology, even excluding the gear it makes. (The company had leading-edge data center practices long before it introduced data center products.)
And guess what? The impact on the network has been staggering. Last year, Chambers stated publicly that his network traffic has grown 100 per cent year over year. This year, he's saying it was 200 per cent.
There are a lot of good reasons for the rise in social networking. But one thing's for sure: it's going to have a major impact on your organization within the next few years.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 2008-08-29 12:31:00+10
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 2008-08-29 12:00:00+10
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover 2008-08-29 11:30:00+10
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 2008-08-29 09:59:00+10
Sybase and Logica Partner To Mobilise The Supply Chain 2008-08-29 09:47:00+10
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