Sunday | 7 September, 2008
Computerworld
Skype: It's alive! Alive!
VoIP service back from the dead after two-day outage due to 'algorithm deficiency'
Gregg Keizer 20/08/2007 08:40:30

Computerworld Buyer's Guide - Vendors Matched to this Article
Related Features
  • +

    Your World. . . Hacked 02/10/2007 10:51:23

    As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to compete
    The call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
  • +

    9 Paths to Higher Performance 10/12/2007 14:09:23

    When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business results
    Like high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
  • +

    Toxic Mix or Bit of a Mixed Blessing? 31/12/2007 10:36:30

    “Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”
    "Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble"
Additional Resources
Executive Guides
Whitepapers
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.

Newsletter Subscription

Sign up for our Computerworld newsletters!
Computerworld's twice-daily news service keeps you in touch with the latest, most important headlines from Australia and around the world.
Keep up with the latest virtualisation technologies, products, news and features.
RSS Feeds

Skype announced late Friday that all users could now again log on to the voice-over-IP service, marking the end of an outage that affected millions and lasted more than 48 hours.

Villu Arak, the Skype spokesman who has been posting blackout updates, said: "The sign-on problems have been resolved."

According to user statistics gathered via an RSS feed provided by Skype, the number of users connected to the service climbed throughout Friday afternoon, from about 3 million at noon to more than 5.6 million shortly after 6:00 p.m. EDT, a sign that Skype was coming back to life.

Individual users, meanwhile, reported that they were able to reconnect to the service -- in some cases for the first time in almost two days -- and that their connections remained stable, even if the Skype client was often slow to respond.

Although Skype first confirmed the outage Thursday around 9 a.m. EDT, users writing on the company's own message forums began reporting problems connecting to the service as early as Wednesday afternoon. The company, a division of online auctioneer eBay Inc., has not provided details of the blackout's cause, saying only that it was due to a "deficiency in an algorithm within Skype networking software."

Speculation that the outage was caused by a distributed denial-of-service attack or by some previously planned maintenance that Skype conducted late Tuesday have been regularly quashed by the company. "No... attack was related to the current sign-on issues in any way," Arak wrote early Friday.

Users, while relieved that the VoIP and instant messaging service was again alive, continued to blast the Luxembourg-based company for disrupting their business and personal communications.

A user tagged as "free skypeout minutes," who claimed to work for a Swedish company already heavily reliant on Skype's for-a-fee services, got to the point. "All plans to incorporate Skype into more of our procedures are now on hold indefinitely."

Computerworld Buyer's Guide - Vendors Matched to this Article
More about eBay, VIA, Skype
Market Place

Computerworld Member Login


 

Prioritizing Services with IT Service Management (ITSM)

Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)

To be repeated on:

Thursday 4th, September 2008
11:00am EST (Sydney Australia)

Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.

Attend and discover:

  • How to deliver value to your business through ITSM
  • Best practice ITSM implementation
  • Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
  • If service-oriented ITSM is best for your business
Whitepaper

Optimized Back-up and Recovery for VMWare for VMWare Infrastructure with EMC Avamar

Virtual machines deployed in the data centre must be protected against failure. Read on to find out how to extend data protection to your virtual machines.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links