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Strategies for Dealing With IT Complexity 24/12/2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
What Price Innovation? 05/11/2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Market Trends: Multienterprise/B2B Infrastructure Market | Worldwide | 2008
Did you GET the memo? Getting you from Web 1.0 to Web 2.0 Security
Enterprise Wireless WLAN Security
Best Practice in Building an Integrated Information Management Strategy
Web Security SaaS: The Next Generation of Web Security
Why Security SaaS Makes Sense Today
Revolutionising Back-up and Recovery
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Zones provide focussed content from Computerworld and leading technology partners.Newsletter Subscription
German business software vendor SAP is set to announce a new software maintenance program for all products based on the company's Netweaver integration platform.
"For the first time, we are announcing a clear and consistent maintenance strategy for all our software releases," said Uwe Hommel, senior vice president for global support at SAP. "We want to give customers greater planning security." The official announcement of the program is expected on Tuesday, company officials said.
Under the new 5-1-2 strategy, SAP users can purchase a five-year standard maintenance contract for 17 percent of the license fee. For an additional 2 percent, they can extend their maintenance contract one year. For an additional 4 percent, they can extend it two more years.
Maintenance includes all legal changes, such as government tax changes, and technology updates.
"We are guaranteeing eight full years of maintenance coverage for our new products," Hommel said. "We will continue to support products after eight years but not with legal changes or technology updates."
Customers who demand support for legal changes after the eight-year contractual period can hire SAP to provide this service on a time and material cost basis, according to Hommel.
Post-contract support will focus largely on helping customers bring back systems that have broken down, he said.
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Prioritizing Services with IT Service Management (ITSM)
Computerworld Live Webinar
Wednesday 20th, August 2008
11:00am EST (Sydney, Australia)
To be repeated on:
Thursday 4th, September 2008
11:00am EST (Sydney Australia)
Sign up and receive a free copy of The Forrester WaveTM Service Desk Management Tools, Q2 2008 at the conclusion of the Webinar.
Attend and discover:
- How to deliver value to your business through ITSM
- Best practice ITSM implementation
- Why emphasis is changing from optimizing IT management processes to better servicing customers and demonstrating real dollar value
- If service-oriented ITSM is best for your business
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Computerworld Live Podcast #97: The Future of Enterprise Networking 25/07/2008 09:45:36
This week CW Live chats with Mark Thompson, global sales and marketing manager for HP ProCurve, on the future of the enterprise networking. Mark discusses the trends we can expect to see in the near future and how the right infrastructure can ensure your enterprise network is secure. - +
Computerworld Live Podcast #96: Security at the Edge 11/06/2008 09:22:22
CW Live speaks with Amol Mitra, HP ProCurve Director of Marketing for Asia Pacific and Japan. Today's topic: how enterprises are starting to shift away from simply controlling security via server logins, firewalls and moving to more adaptive security frameworks. - +
Data Management Edition #10: Multi-Petascale Systems 02/05/2008 09:12:33
This week we look at sustainability and the development of multicore technologies to build multi-petascale systems. - +
IT Security Edition #11: How to poison the Storm botnet 01/05/2008 08:51:55
This week CW Live presents a case study on how to poison the notorious Storm botnet . Plus we take a look at Cisco's plans for Ironport. - +
IT Security Edition #10: Cyber-battles fought and won 24/04/2008 11:09:47
Vendors bow to end user pressure to improve product security, and we take a look at the latest concepts shaping the cyber-battlefield of the future.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 2008-09-05 11:05:00+10
F-Secure delivers fastest protection in the online world 2008-09-04 16:50:00+10
NETGEAR expands ProSafe team as business-class products take off in SME market 2008-09-04 16:27:00+10
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 2008-09-04 16:00:00+10
Adaptec Intelligent Power Management Reduces Storage Power Consumption Up to 70 Percent 2008-09-04 11:28:00+10
Optimized Back-up and Recovery for VMWare for VMWare Infrastructure with EMC Avamar
Virtual machines deployed in the data centre must be protected against failure. Read on to find out how to extend data protection to your virtual machines.
